Harratts Renault Pontefract
Ranked #101 of 180 in West Yorkshire
Services: MOT, Servicing, Tyres, Exhausts
"Not worth wasting your time "
By Anonymous, 2 July 2019
Do not waste your time purchasing a car from this garage. The staff are very rude to deal with especially once the money for the car has been handed over. I experienced a problem within an hour and a half of having the car in which the dealership were not willing to help with recovery and were very reluctant to take to car to be fixed. After the 3rd time of having to go to the garage to get the car fixed I declined and took my car to a trusted garage elsewhere where it was then fixed to a high quality standard. The garage also refused to give me an itemised invoice so I could see the work which had been carried out on the car so I am unable to see the work completed by the garage. I would never use this dealership again and if I knew before what the company was like, I would have never have stepped foot into the dealership.
Visited InMay 2019
Bad PointsThe service from the staff was appalling and rude.
Quality of Service
Value for Money
"Harratts Nissan NEVER AGAIN"
By tone70, 5 June 2014
Paid £5000 for a 407 and also paid extra for a warranty plus £130 for paint work sorting out. Picked the car up on date specified the paint work hadn't been done the car pulled to the left and aircon didn't work. Went back to be told the warranty doesn't cover aircon and i would have to pay for it as they were not. I was also told that the checks they do before you drive the car away does not include aircon my reply was well what about the car pulling to the left. Still one month down the road paint work still hasn't been done that I have paid for. Car still pulls to left which is dangerous and they are not prepared to do anything about the aircon is broken which i have to pay for myself. This company have taken my 5000 and run its disgusting i recommend people to stay well clear i will never go near this company ever again or recommend them to anyone. Please be warned take your hard earned money else where.