Harbour Garage, Portishead
Ranked #75 of 127 in Somerset
Services: MOT, Servicing, Tyres, Exhausts
Harbour Road Trading Estate Portishead
BRISTOL
BS20 7BL
Call 01275 845000
Reviews
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"it let me down"
By Michael landers, 13 June 2024
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Beware ! Even when you've made and confirmed a booking, that doesn't mean they will honour it. I booked a month ahead for a body repair. When I turned up to drop the car off, I was told the booking had been crossed off for some reason, and that they are very busy and can't say when they can deal with it. Hopeless service. We've used them for many many years, but not any more.
Visited With
Partner's vehicleVisited In
Jun 2024Cost
Up to £100Duration
1-5 hoursVisited For
RepairsGood Points
it used to be good ...Bad Points
... but not any moreExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest reliable and good value"
By Robert Gregory, 26 March 2018
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I have used this garage on several occasions and have always been delighted by the service and quality of work
Visited With
My vehicleVisited In
Mar 2018Duration
5-9 hoursAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
See aboveExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Informal but efficient and good quality"
By Anonymous, 17 December 2016
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I took my car to Harbour Garage for the first time, for some bodywork repairs. The assessment was informal but a price was quoted and agreed verbally, in a 'handshake' kind of mode. I took the car in and left it, and they called me when the work was finished, and sent a car to pick me up. The price was as agreed, and I was very happy with the quality of work. Good job!
Visited In
Dec 2016Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Fantastic"
By DJPportishead, 9 June 2016
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Great customer service. Came across as honest and courteous.
Visited In
Jun 2016Visited For
ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent service and professionalism"
By Miss Diane, 3 January 2013
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I have used Harbour road garage for about five years and always feel confident with how I'm treated. I used to dread it when I had to seek help from a garage as some garages treat women like aliens when they need help and advice. Not so Harbour road. I never feel ripped off either. Which is fantastic!! I'd always recomment them.
Visited In
Jan 2013Visited For
Repairs, TuningExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"these guys are a role model for how a customer focussed garage should operate"
By honest olivia, 15 August 2012
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My family have used harbour road for many, many years and they have never let us down. The facts that one family members brings a car from newbury and another brings cars from Cardiff for MOT/repairs speaks volumes for just how good they are. We have no hesistation in using them and recommending them.
Visited In
Aug 2012Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Fabulous, good, honest, friendly service and staff that value their customers"
By Nic., 12 April 2012
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I have used this garage twice now and this time was for my MOT. Even though it was more expensive that others in town, I decided to use Harbour Garage; I will definately be using them next time too. They provided a prompt, impressive service and even though my car needed work doing, there was no pressure to get it done with them. I did, however decide to let them carry it out and I am so impressed with the quick, efficient and thorough job that they did. They juggled things around to enable me to take the car in when it suited me and actually phoned when they said they would! Thank you all at Harbour Garage - you are great ..... except the jokes, that need a little more practice!!
Visited In
Apr 2012Visited For
MOT, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest, genuine, friendly and reliable garage"
By mancity, 10 August 2011
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Car needed to be MOT'd but having just moved to the area I was worried about which garage to opt for as there were several to choose from. I searched internet for recommendations and this was the only one where people had taken the time to say how good they were. And they were right! Really friendly and knowledgable staff and you knew by their interaction with customers that you were not going to be ripped-off. Highly, highly recommended.