H & C Motors, Maidstone

Ranked #101 of 233 in Kent

Services: MOT, Servicing, Tyres, Exhausts

19 25 Rawdon Road

MAIDSTONE

Kent

ME14 2SL

Call 01622 752364

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Recommended

"Honest work and great customer service"

By Paul Oliver, 20 January 2019

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Transparent pricing - it was obvious what I as paying for and how much each item cost. Open about the work that was required and what was optional. Good general communication - did not try to sell me services/ parts I didn't need, polite.

Visited With

My vehicle

Visited In

Jan 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Transparent pricing. Clear about the work required. Good price.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent service"

By R powell, 9 August 2018

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Have used this garage for over 10 years. I recently bought a 5 year old A3 from a dealer and was concerned at the metallic noise on start up. Gary from HandC listened to the engine and immediately diagnosed the fault as a timing chain mal -function. He offered to write me an advise note in order that I could return to the purchase garage. In the event this was not necessary - I passed on Gary’s assessment and the garage carried out the replacement of the timing chain at no cost to me. Well done HandC - with thanks.

Visited With

Partner's vehicle

Visited In

Aug 2018

Duration

1-5 hours

Visited For

Advice

Additional Services

Great customer service

Good Points

Honest appraisal

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Not straightforward gave me the run around and charged £168 to put my car back on the road for one day "

By Anonymous, 30 May 2018

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Was told that immobilzer issue had been fixed, charged £168 only to find car broke down a day later. Said they would talk about producing a report on immobilization issue and any peripheral issue, had to ask if they would be prepared to write a report several times to no avail they got very short with me. I left the car as an exchange for a car they were working on and was told would need the breaks looking at soon and would cost no more than a Ford Fiesta to repair and maintain. £120 I was told the cost would be, ended up being charged £160. Then I questioned a rough sound under the car, was told nothing wrong, later found out it was exhaust issues (£200-£300 to repair) on top of alternator replacement (£420) and turn off service light when they had serviced the car in Feb 2018, £110. On of paying £3,000 for LV55 CKE 312i BMW from them. Not good service at all considering they had serviced the car according to the service book for the past 2 years. Feel completely let down and stung. Would definitely not return in a million years. Heavily pregnant at the time with a one year baby - needed a reliable car was given a car with loads of hassle in tow.

Visited With

My vehicle

Visited In

Feb 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Car towed with immobilzer issues

Good Points

Nothing notable

Bad Points

Not transparent enough

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"These guys are legends "

By Anonymous, 20 February 2018

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Going to work the front spring snapped on my Mercedes CLS managed to get the car to work in the safety of our car park . Rang H & C's told them about my problem was it ok to get RAC to drop the car round to them. No problem at all that was Monday evening, car fixed and back on the road after having both front springs replaced on Tuesday evening, this being and emergency I'm very impressed they managed to sort me so quick. Agreed they cant do this all the time but having a garage like this to hand with an excellent bunch of guys is most satisfying and reassuring This garage come very very very highly recommended

Visited With

My vehicle

Visited In

Feb 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Everything PERIOD

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"e most honest garage whose customer care is far ahead of many garages that I have ever been to. "

By Anonymous, 23 December 2015

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Will recommend this garage to anyone with BMW problems. Rating of 5/5

Visited In

Dec 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Outstanding"

By no1deano, 10 October 2013

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This garage is truly outstanding! Very professional friendly service and a great price. excellent for all German cars

Visited In

Oct 2013

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, honest and totally reliable service"

By redrag, 9 January 2012

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They have looked after my BMW and Mini for a number of years and I have never had reason to fault their work or question their charges

Visited In

Dec 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

The Test Centre, Deptford

Read More

Pyman's Ltd, Headcorn

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