Green Lane Autos

Ranked #5 of 20 in Merton

Services: MOT, Servicing

99 Green Ln

Morden

Merton

SM4 6SE

Call 020 8648 3618

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"rubish"

By dorothy richardson, 22 July 2020

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very very bad commication skills

Visited With

My vehicle

Visited In

Jul 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

a tyre replacement

Good Points

nothing

Bad Points

waited 40mins to have a tyre fitted they said I needed it alligned cos the suspension had gone, the MOT was only 6wks old and it was not mentioned on it, they wanted an extra £36 and 30 mins to do it

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Rubbish"

By Anonymous, 17 July 2020

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Visited the garage twice on Monday to have some repairs carried out following a MoT failure. Spoke to Asif for a quote, showing him the failure certificate so he knew what was required. I accepted the quote and booked the car in for Friday. I spoke to him, on Thursday to confirm. He sounded vague and mentioned his mechanic was off. I reconfirmed the intention was to have the MoT retested on Saturday. He reluctantly agreed to the booking as agreed on Monday. I dropped the car in on a Friday morning at 9am. I spoke to Asif who initially wanted to reconfirm the agreed the price with view to changing. I received at call at 11am to say he could not do the work as a specialist tool was required which he did not have. It seems I have a special BMW! This has been a total fiasco. If he was unable to carry out the repairs he should have the good grace to be upfront and honest and not string customers along. I have wasted the best part of a week on this and am still no closer to getting my car roadworthy. Extremely frustrated! I will not be going back. AVOID!

Visited With

My vehicle

Visited In

Jul 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Good Points

Nothing

Bad Points

False Promises

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"honesty"

By Rizvi Jainudeen, 27 August 2019

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Very honest & helpful in getting the car fixed. Charges are reasonable..

Visited With

Family member's vehicle

Visited In

Aug 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Always helpful & polite.

Bad Points

None

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honesty"

By Anonymous, 24 July 2018

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The owner never tries to make a fast buck and tries to save you money

Visited With

My vehicle

Visited In

Jul 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Honesty

Bad Points

Honesty

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honesty"

By Anonymous, 24 July 2018

Read More

The owner never tries to make a fast buck and gives you an honest assessment and tries to save you money

Visited With

My vehicle

Visited In

Jul 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Honesty

Bad Points

Honesty

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Wheelbase Garage

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Joe's Repair Shop Surrey Saab Specialists, Epsom Downs

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