East Kent Audi

My review AVOID AVOID AVOID. In short car was dropped off. Work was done. Invoice raised for £4443.59. Balance requested by Bank Transfer NOT card. Balance paid. Car collected. Paint work damage noticed. Garage notified. Denial sent back despite photographic evidence. Sad bit is it is only small damage probably £150 ish. When I said I would write a review, I was threatened with their legal representatives. My advice is AVOID. If that is the experience within 24 hours of car collection I can only imagine the real value of any warranty this garage gives. Advice is AVOID BUT IF YOU HAVE TO USE THEM PAY BY CREDIT CARD.

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I can’t speak highly enough about this Audi specialist garage that has looked after my Q7 vehicles for years I can only praise them and have no criticisms