Duke Street Motors, Loughborough
Ranked #3 of 106 in Leicestershire
6 King Edward Road,
Loughborough
LE11 1RZ
Call 01509 214295
Reviews
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Recommended
"Really helpful.Went in with rear indicator/brake light not working without appt they fixed it for free in about 15 mins"
By DEBORAH JANE BALL, 13 February 2024
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Found myself without brake light/inicator and reverse light on rear of car..popped in as it is the garage i use for mot and servicing..they sorted the problem for me so quickly and didnt take a penny..so kind..i was really grateful.They are a great team who go over and above to help.Nikki was great ..she organised everything really quickly and i was on my way in 15 mins..
Visited With
My vehicleVisited In
Feb 2024Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
so obliging and helpful..always feel they are fair and honest and do a fantastic jobBad Points
nothing..they are fantasticExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Simply the BEST garage in Loughborough!"
By Anonymous, 12 October 2023
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Wow! What a garage! I won't be taking any of our 5 family vehicles anywhere else from now on!
Visited With
My vehicleVisited In
Oct 2023Cost
£500-£1000Duration
5-9 hoursVisited For
Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy car, Online bookingGood Points
Tidy, well organised, Very professional, and great knowledge answering any questions I had.Bad Points
Nothing!Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Absolutely fantastic, couldn’t ask for more"
By Anonymous, 18 August 2023
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These guys bent over backwards to sort us out. Everyone was really helpful every step of the way. I cannot recommend them enough
Visited With
Partner's vehicleVisited In
Jun 2023Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Looked after us and made sure everything was done properlyBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Absolutely fantastic!! "
By Tracy Royston, 10 February 2021
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Used this company for MOT and Full Service and I couldn't recommend more. I chose them as they had a good name for themselves around Loughborough and they exceed that expectation. Will 100% return for further car repairs. 10/10!!
Visited With
My vehicleVisited In
Feb 2021Cost
£500-£1000Duration
5-9 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
They were attentive, on point and extremely helpful. Care repaired in good time.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service"
By Rob Yeomans, 20 March 2020
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Chose this garage because they had a tidy clean workshop. They were polite and efficient when I enquired and were able to answer all my questions promptly. The work was completed on time and, on collection, they went through everything that had been done on the car and provided a check list of the same. I had their "full service" which included spark plug replacement but, as they discovered this was not necessary, they reduced the bill. Very honest.
Visited With
My vehicleVisited In
Mar 2020Cost
£100-£500Duration
5-9 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Polite, helpful, efficientBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
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