Dennis Road Motors, East Molesey
Ranked #95 of 204 in Surrey
Services: MOT, Servicing, Tyres, Exhausts
22-24 Dennis Road
EAST MOLESEY
Surrey
KT8 9ED
Call 020 8979 6752
Reviews
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"Unprofessional"
By Anonymous, 6 January 2022
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Extremely upset with this garage, they failed MOT, told me I needed a new catalytic convertor, told me to wait while they searched for a part. No one called me to tell me they couldn't fine the part, and I had to chase up and call them multiple times. The receptionist is rude, unhelpful and slags off customers to other staff which I overheard in the waiting room. In the end I found the part but they wouldn't assist me in checking if it was the correct size before I ordered it online. The worst garage I have ever used, and the receptionist definitely needs training in customer service.
Visited With
My vehicleVisited In
Jan 2022Cost
Up to £100Duration
1-5 hoursVisited For
MOT, RepairsGood Points
NothingBad Points
Poor communication, unhelpful, vague, rude.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Extremely professional"
By Anonymous, 13 April 2019
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What a gem we have found here. Haven’t used it before but will certainly use for all future works.
Visited With
My vehicleVisited In
Apr 2019Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
The personal touch from a truly typical local village locationBad Points
Nothing at allExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"I can always rely on this garage to give good advice and do a great job."
By Charles Bowman, 17 July 2018
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My old Volvo's engine brok down almost terminally but Mike and his mechanics had her up and running better than ever at a very reasonable cost. Excellent diagnostics, great effort made to save costs and wonderful final result.
Visited With
My vehicleVisited In
Jul 2018Cost
£500-£1000Duration
3-7 daysVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Honest, reliable garage with excellent mechanicsBad Points
nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great, honest service"
By Del Manning, 4 June 2018
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I've used other garages in Molesey and the service has been suspect (including one garage which forgot to reconnect the fuel pump!). Dennis Road are def the best.
Visited With
My vehicleVisited In
May 2018Cost
£500-£1000Duration
5-9 hoursVisited For
ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Trustworthy, great workExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest, knowledgable and great value."
By Steve Kelly, 16 June 2016
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A real garage that knows it's stuff. No poncy waiting room, croissants or lattes. Real mechanics that fix cars. I have used them for years.
Visited In
Jun 2016Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest, straight talking and go beyond the call of duty."
By angelado1, 24 February 2013
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I have used this garage on many occasions and they have been extremely helpful, courteous and flexible. They have never ripped me off or cut corners and have always shown kindness and consideration towards me and my family.
Visited In
Feb 2013Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Reliable garage, upfront pricing and honest appraisal of your vehicle"
By kaymanisle, 20 June 2011
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I've been going to Dennis Road Motors for a year, I just happened to pick them out of the phone book but have since found friends who use them too. I had a long-standing problem with my car that other garages hadn't fixed, they sorted it out in a few hours. Another unrelated problem cropped up which they examined and for which they gave me a detailed technical analysis and a breakdown of likely costs - I subsequently got the work done and it was exactly as they proposed. Their labour charge is very reasonable, I'm very happy with them, will continue to use them.