DDR Surrey, Ashstead

Ranked #11 of 201 in Surrey

Services: MOT, Servicing, Tyres, Exhausts

13 Craddocks Avenue

Ashtead

Surrey

KT21 1QL

Call 01372 274095

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Recommended

"Trustworthy, reliable and always give feedback to all work carried out"

By Christopher Jarvis, 4 August 2020

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The Mercedes Approved garage is a real find, the owner is a Mercedes trained technician who values it's customers

Visited With

My vehicle

Visited In

Aug 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

The professional attitude to you as a customer

Bad Points

I only have positive views

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A first class garage, one that you would expect that is mainly for Mercedes Benz"

By Christopher Jarvis, 4 October 2018

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Yet again DDR has provided first class service. Yesterday at short notice I phoned to arrange a battery replacement fo my Mercedes CLK The reception to my request was very professional, I was phone back with 10 minutes, with a price and a time to fit. Today i had it fitted From the original call to DDR to the completed task DDR deserves full credit, its great to have my car back on the road. Dan and his team are a credit to the great name of Mercedes Benz When you have a Mercedes you want first class service DDR supply it in bucket loads

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Urgent replacement car battery

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Positive can do attitude

Bad Points

I have no adverse comments at all

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Dan is the Mercedes go to man"

By Tony_from_surrey, 8 September 2014

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I've used Mercedes Benz main dealers in the past & usually after a hefty bill for diagnostic’s & ‘repairs’, the same faults shortly returned to the car e.g. dodgy indicators, brake sensors etc…. Dan though at DDR Surrey is something else. He is the Mercedes repair man – I’ve called upon his services twice over the last 2 years & on each occasion he has been open & honest & repaired any faults fully (no gremlins reoccurring) explaining fully the bills for parts & labour– his service & honesty is the reason I travel to him rather than my local garage(s). I am always worried that I’ll be ripped off by garages but meeting Dan has been a blessing ! If you need a service, Repair or MOTs, look no further than Dan - He knows these cars inside out & all their little faults/gremlins & will only fit genuine Mercedes Parts. Happy customer – ABSOLUTELY ! Will I return – ABSOLUTELY !

Visited In

Sep 2014

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional service - fully recommended"

By Anonymous, 13 March 2014

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I took my SLK to DDR for a 'B' service, and at the same time asked them to see if they could lessen the creaking coming from the plastic lid in the boot. The car was ready when they said it would be - no niggles on the servicing - and no creaks coming from the boot anymore (fantastic!). The paper copy of the service report wouldn't print out, so Dan said he'd post it on once he'd re-booted the computer, and that arrived two days later with no chasing. Sadly, it's rare that your expectations are met - you always expect some problem - but DDR was brilliant and I'd wholeheartedly recommend them.

Visited In

Mar 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and realistic pricing"

By duff, 15 November 2013

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I have dealt with Dan at DDR for over 2 years and he services my E240 saloon and my old E320 cabriolet. He picks up my car and drops it back saving me time. He will call you and advise what needs doing or needs not. I cannot make a complaint about his garage and would recommend him to anyone in the Epsom area for Mercedes Servicing. A lot lot cheaper that Mercedes in Kiln Lane

Visited In

Sep 2013

Visited For

Servicing, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"An honest and professional garage with competitive prices "

By Silkstream, 31 May 2013

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I was recommended DDR Surrey by a friend so i booked with them when my Mercedes SLK was due for its service. I was not disappointed. Dan at DDR Surrey is a true professional and did a great job. The best part about the experience was that at no point did i worry about my baby, Dan looked after it as if it was his own car. Top experience. Cheers DDR!

Visited In

May 2013

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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