Darcy's of Durham

Ranked #1 of 55 in County Durham

Services: MOT, Servicing, Tyres, Exhausts

Pit Lane

Newton Hall

Durham

DH1 5HH

Call 0191 375 7444

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Recommended

"Excellent, very knowledgable, just amazingly helpful team !"

By Anonymous, 11 August 2020

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It was a jolly nice experience to meet such helpful and honest as well as knowledgable and hard working, genuine people in this garage. They have prevented and sorted several potential disasters with our Skoda Oktavia (sadly, in part, created by our usual garage). The air conditioning (Rose) was just ‘the cherry on the top‘ ...

Visited In

Aug 2020

Additional Services

Itemised invoice, Great customer service

Good Points

Very quick to think how could this job be done NOW (!) , as opposite to sooo many garages nowadays.

Bad Points

Very Honest ! Very Helpful ! Very Reasonable ! Very Knowledgeable !

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"They're number 1 for a reason"

By Andrew Hope, 1 August 2020

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This is the second time I've used Darcy's garage. My previous car was a VW Golf (PX54WWT) which I owned for 8 years before it was crashed into. I had no doubts about getting work done there a second time for my new car (Audi A3). The mechanic is ex-Audi so has all the knowledge and equipment to work on the vehicles if the VAG range. Hospitality is always great, and Ben is a good laugh to talk to and very polite. Love the design of the building. The only downside is the parking, it's an absolute nightmare. There's a bus stop directly outside it and it's on a main road, there's not much room to turn it. HIGHLY recommend Ben buys the land next to it if he gets the opportunity (car wash), it would give him room to expand his business and plenty of parking space for customer cars.

Visited With

My vehicle

Visited In

Jun 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Itemised invoice, Great customer service

Good Points

Hospitality, reliability of servicing and turnaround time

Bad Points

Parking Space

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Peter Falandysz, 26 February 2020

Read More

Complete satisfaction of a job well done

Visited With

My vehicle

Visited In

Feb 2020

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Efficient. Friendly. Informative

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, efficient and reasonably priced garage near Durham"

By Anonymous, 27 March 2018

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Will use this garage again in future.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Itemised invoice, Great customer service

Good Points

Easy to find even from outside of the area. Pointed out work required in future but not at all pushy, just good mechanics!

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"great service, friendly and helpful"

By Christian S, 16 August 2014

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Went in with starting problems with my focus, diagnosed faulty flywheel and starter, replaced all and some other parts quickly and for a very reasonable cost. Quoted for work before job, they also replaced a cv joint for free, wonderful people, didn't "plus vat" at the end either! Free courtesy car available or will pick you up, really decent garage!

Visited In

Aug 2014

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Like having a friend work on your car."

By Grandpappy, 6 May 2014

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This garage offers personal service (when they discovered a problem with my car brake discs) not only did they phone me first,they then came & picked me up so that I could see the problem; they took me into the workshop & the mechanic working on my car showed me the problem. They then took me home and continued to work on my car until the work was completed to my satisfaction. The charge for the personal service,-nill! After phoning me on completion,they then picked me up & took me to the reception area where I was offered free refreshments, while my very reasonable bill was prepared. Total work done:= Full Gold Service and both front discs and pads replaced,road tested and cleaned. Beat that!

Visited In

Apr 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Volksparts

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