Clock Garage chorley Ltd

Ranked #96 of 173 in Lancashire

Services: MOT, Servicing

Lyons Lane Town Centre Bypass Chorley

CHORLEY

Lancashire

PR7 3BH

Call 01257 268484

Reviews

Add A Review


"Shocking, unprofessional Sales manager (Andrew)with little product knowledge."

By rialto, 4 December 2015

Read More

What a joke this place is. I expressed an interest in a Dacia car. The 'salesman' didn't instil any confidence at all. At first I thought because of his appearance that Andrew was the mechanic. He lacked basic knowledge and had little people skills. When asked where the brand were built he said he wasn't sure 'probably Czechoslovakia'. Apart from the fact that this country no longer exists - the cars are actually built in Rumania! Add to this, I was not even offered a seat to chat or even a coffee. All basic sales tactics to try to relax and put a customer at ease. I even had to ask for a brochure n the car I wanted left my car with him for 24 hours (bog standard Renault - of which he is a main dealer). 24 hours later said he hadn't got round to working out a value. When I politely explained that this was the final straw - he put the phone down on me. I guessed correctly that he is part of the family business as no way would anyone employ him based on my experience. I had planned on buying the car for cash that day had his PX offer been reasonable. I spoke with Dacia HQ later who took my details and have now arranged for a more professional dealership to contact me for a test drive and meeting. Looking forward to spending 8k with them. Almost forgot to mention that the main showroom (if that is what you can call it) had a lovely aroma of fish and chips throughout it. That's probably down to the staff eating them at the reception desk! This place is certainly neither a good ambassador for either Dacia or Renault.

Visited In

Dec 2015

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Chorley Autovolk, Chorley

Read More

Station Garage Feniscowles, Blackburn

Read More

Your Review of Clock Garage chorley Ltd

Your Visit

I visited this garage in: *

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence *

What was good about this garage?

What didn't you like about this garage?

Your Review *

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall *

12345

Would you recommend this garage to a friend? *

Yes No

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .
* required fields