Berrylands Autocare, Surbiton, Surrey

Ranked #1 of 12 in Kingston upon Thames

Services: MOT, Tyres, Exhausts, Bodywork

167 Surbiton Hill Park

SURBITON

Surrey

KT5 8EJ

Call 020 8399 4362

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Recommended

"Friendly service with clear communication."

By Alex Munro, 9 June 2023

Read More

First time I had used and was given a great service. I was kept informed with the progress of the vehicle, special thanks to Miles who made the whole experience easier as was worried as I have had bad experiences in the past.

Visited With

My vehicle

Visited In

May 2023

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They were quick and kept me informed about what was happening

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Without doubt the best garage I have been to"

By Anonymous, 24 July 2022

Read More

I took my car into Berrylands Autocare for a suspected oil leak which was reported by the main dealer following a service. They quoted £900+ to fix. I took it in to Berrylands Autocare, they asked if I had noticed any oil spills where I park which there was none, Harvey and his team found some oil but suspect it was most likely caused by spillage during an oil service change. They cleaned up the area, and could not notice anything leaking. They gave the car back to me and said to come back in 2 weeks so they can doubly be sure. They also did not charge me for the check, I offered to pay for their time but they said it was ok.

Visited With

My vehicle

Visited In

Jul 2022

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Their honesty, experience and customer service

Bad Points

Nothing to dislike

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly staff, excellent service and a reasonable price"

By Anonymous, 20 April 2021

Read More

Took my 2004 Mini Cooper in for a diagnostic & repair to the horn (a MoT failure!) and for a MoT. They fixed the horn and did the MoT. Very friendly and professional service and the cost was reasonable. I will use them again and would definitely recommend this garage to family & friends.

Visited With

My vehicle

Visited In

Apr 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Efficient & friendly

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent professional and friendly service at a reasonable price."

By Anonymous, 8 January 2021

Read More

Having had mixed experiences elsewhere I discovered Berrylands Autocare and decided to try them based on customer reviews. Finding a good reliable garage can sometimes seem like a bit of a lottery so I'm glad I found these guys. The work was done today and now I know why they received all those good reviews – the service was excellent from start to finish! Everyone was friendly, considerate and helpful and the work was done promptly and at a reasonable price. The garage is in a quiet road so dropping off and collecting is easy too. Many thanks for the great service I received – I will definitely be using you again and have already recommended you to others.

Visited With

My vehicle

Visited In

Jan 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

The guys provided useful professional advice and a friendly, helpful service. They completed the work quickly and telephoned to let me know when the vehicle was ready for collection.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The guys at Berrylands are brilliant."

By Anonymous, 22 December 2020

Read More

I'd been recommended Berrylands by a friend, however I'd had a full service booked at a well-known garage the day before going to Berrylands. I mentioned to Berrylands that the car had been serviced the day before, and whilst Berrylands were repairing the car, they found that the well-known garage hadn't actually carried out some crucial parts of the service. The guys at Berrylands explained everything to me, helped me to get a full refund from the well-known garage and undertook the service themselves. Really nice guys - I'll be back for any future car issues!

Visited With

My vehicle

Visited In

Dec 2020

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Friendly, honest, lovely chaps

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service"

By Sushila Singh, 16 December 2020

Read More

As always Harvey & the team did a fantastic job, they go way & beyond to help. Best garage in the area!!!!!

Visited With

My vehicle

Visited In

Dec 2020

Duration

1-3 days

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Superb care & the car drives like a dream.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly family run garage "

By Anonymous, 29 October 2020

Read More

I am very grateful to the staff for saving my day yesterday. I had a puncture on my tyre and they managed to sort everything out very quick. I will be coming back. Thanks a lot

Visited With

My vehicle

Visited In

Oct 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Quick service, reasonable price, friendly staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic professionals, God send a a reasonable price"

By mark oconnell, 26 May 2020

Read More

So pleased for this garage recommend it all the time. Keep up the good work and the honest work I hope your work clothes for you the doors of here for a very long time ??

Visited With

My vehicle

Visited In

Feb 2020

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Their confidence of being able to repair my vehicle and how quickly it was done

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent customer service "

By Jennifer Hilton, 15 January 2020

Read More

My partner's car had a full service and MOT at Berrylands Autocare and the whole experience was great from the moment we dropped the vehicle off. The team are really knowledgeable and friendly which immediately put us at ease. We will definitely use Berrylands for both of our car's in future.

Visited With

Partner's vehicle

Visited In

Jan 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

The team are really knowledgeable and put you at ease

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"What a relief to finally find a garage that doesn’t rip you off, and fixes your car efficiently. "

By Tracie Barnett, 1 November 2019

Read More

I am so pleased I finally made the move from years of going to the same Vauxhall garage. I must have spent a huge amount unnecessarily over the years! The owner of Berrylands Autocare is friendly, efficient and doesn’t pressure you into having work done that doesn’t need doing. He spoke to me respectfully and kept me informed with the progress of my car throughout the day. In the past I have been spoken to like an idiot by garage owners...I actually know a lot more about cars than my partner! While I was collecting my car I heard the owner having a conversation with another female customer. She was obviously a returning customer and it was nice to hear how he spoke to her, reassuring her that he could fit her in and telling her not to worry. It’s a huge relief to have found an honest garage that I can trust. I will continue to use this garage in the future and would recommend them to anyone. If I could give a rating above excellent I would.

Visited With

Partner's vehicle

Visited In

Nov 2019

Cost

£500-£1000

Duration

5-9 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They had a date and time that suited me. Let me know exactly what needed to be done to get it through the MOT. Advised on what was necessary and what they thought was the best plan to get me on the ro

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"They are worth every good opinion"

By Anonymous, 3 May 2019

Read More

Very helpful staff. They know what they are doing. Really affordable prices. I will recommend it to everyone!

Visited With

My vehicle

Visited In

May 2019

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Repairs

Additional Services

Work explained, Great customer service

Good Points

They treat you with respect

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Super honest friendly garage !"

By Andy Pye, 3 March 2019

Read More

Berrylands Autocare is a superb garage. They always give you options if you need a repair and their servicing and MOT is excellent. The prices are very fair. I have been for many things ranging from MOT, service to repairs of faulty electrics. I have been extremely happy with all of these. The owners are extremely nice, courteous and always explain everything clearly.

Visited With

My vehicle

Visited In

Mar 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Great customer service

Good Points

Extremely honest, good value, excellent mechanics

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A professional and friendly garage with great customer service"

By Diane Banks, 20 November 2018

Read More

I have used this garage for several years now for MOT, servicing and repairs. My car has over 115,000 miles on the clock, is a great little run-around, and Harvey and the team treat it with the greatest respect (not always the case when you present an old car at a garage). Harvey is always polite and professional and takes time to explain the fault, along with the options for fixing it. Some of his team have been with him for years, which is in itself a testament to the garage's professionalism. I always recommend this garage to friends and neighbours in the Kingston area without any hesitation, once they have had enough of the many expensive and thoroughly unhelpful dealerships in the area.

Visited With

My vehicle

Visited In

Nov 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Harvey and his team quickly identified the problem and fixed it quickly at a very reasonable price.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very friendly and excellent customer service."

By Anonymous, 6 July 2018

Read More

No fuss excellent service.

Visited With

My vehicle

Visited In

Jun 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service

Good Points

Local good garage

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great Customer Service and good mechanics at a good price"

By Anonymous, 20 June 2018

Read More

I don't usually write reviews, but I'm doing one here and on yell.com after having a very positive experience with this garage. I'll happily recommend them to my friends and family. They carried out an MOT on my old Saab and after it came up with a couple of issues, they sorted them out quickly and at a reasonable price. I was particularly impressed with their customer service. They were friendly and took the time to explain the repairs and the schedule. Then they called me during the day to keep me up-to-date on what was happening.

Visited With

My vehicle

Visited In

Jun 2018

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Friendly owners and knowledgeable mechanics

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service at an amazing price"

By Anonymous, 23 April 2018

Read More

Berrylands Autocare are a brilliant local business with very knowledgeable mechanics who are excellent. They are friendly, approachable and they are very reasonably priced

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They know their stuff, they are friendly and approachable and their pricing is excellent

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant"

By Anonymous, 23 April 2018

Read More

Brilliant honest fair pricing helpful shall l go on and on or just say as l always do THANKYOU .

Visited With

My vehicle

Visited In

Apr 2018

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Just take car in and and they do what they say keeping you informed all the time.

Bad Points

Cannot say one bad thing about it .

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent and honest. "

By Anonymous, 8 March 2018

Read More

So relieved to find an excellent garage run by honest people with integrity. Harvey and his staff are excellent. Carried out work quickly efficiently and to budget. Called with updates and to manage expectations. Brilliant.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service

Good Points

Repairs carried out quickly and efficiently. Managed expectations brilliantly and stuck to timings and budget.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great service, car now good as new!!"

By Katherine Brown, 11 January 2018

Read More

I went to Berrylands Autocare for some damage repair to my car after someone crashed into it in a car park. The service was great, very friendly, and they managed to get me an accurate quote there and then so I could decide whether it would need to go through insurance or not. They got the repairs done very quickly, and also sorted out an on-going issue I had with the car. The car is now good as new. Will definitely take my car back here for any future issues and for mot/services. Thanks guys!

Visited In

Jan 2018

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Went the extra mile to help, very fair price. Honest and helpful."

By DPP, 18 December 2016

Read More

Family friend staying with us needing car for work during the day, had an exhaust problem. All other garages phoned were closing, these guys agreed to stay open to look at her car, which needed work doing. They knew she needed it for work and so next day they effected a medium-term repair, for a fair price, and let her know what would likely to be needed in the future. Honest and helpful.

Visited In

Dec 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great honest service with a smile"

By Polite Bill, 7 December 2016

Read More

Had a problem with my Peugeot 206 and was told it needs a new clutch. The price I was given a price at my local garage which made me think that I will have to scrap the car. But then I was told to get a quote from berrylands garage by a friend. They beat all the quotes provided by other garages and did a perfect job. I would definitely recommend this garage. Great service guys. Really glad.

Visited In

Dec 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, open, friendly, speedy and trustworthy "

By Martyn lewis, 27 October 2016

Read More

Took my ageing Rover 75 there. A car which because of its age makes it uneconomic to throw money at. This they understood and tried hard to keep the costs down. I now have a functioning car. I will return when necessary. Very impressed!

Visited In

Oct 2016

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Extremely satisfied with work done and customer service"

By RobPul, 14 June 2016

Read More

I brought my car to Berrylands Autocare for an MOT after searching on the internet for a garage with good reviews. I therefore went there with high expectations and I can confirm those stars are totally deserved. They worked fast, well and effectively, they offered options and recommendations, made sure I was happy with solutions and did all of this always with a smile. Great value for money and highly recommended - Roberto

Visited In

Jun 2016

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I Can't Recommend Them Highly Enough"

By Michael 125, 30 March 2012

Read More

I first used Berrylands Autocare in January this year to sort out a problem with my wife's Hyundai (not reaching operating temperature - below cold even after long run). Hyundai Belmont were useless and failed to rectify the problem even after I suggestd that the thermostat was faulty (said that there was nothing wrong with it after keeping it all day). I stopped using my local garage in The Avenue some time ago after a series of problems and poor customer service (last time car returned with two front wheel nuts missing!). I have been extremely impressed with Berrylands Autocare. It is a family run outfit and their customer care is excellent. They sorted out the thermostat quickly and at a very acceptable price. I was shown the parts they removed and was kept informed throughout. They have just sorted out my daughters elderly Renualt Meganne which had been diagnosed by the RAC with a series of very expensive problems. Berrylands quickly identiied a relatively minor issue with a cranshaft seal which was repaired quickly and at a modest price. Very impressed indeed!

Visited In

Feb 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Joe's Repair Shop Surrey Saab Specialists, Epsom Downs

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Wheelbase Garage

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