Benson Garage

Ranked #49 of 83 in Oxfordshire

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Clutches

3-7 High Street Benson

WALLINGFORD

Oxfordshire

OX10 6RP

Call 01491 826220

Reviews

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"Disheartening, lack of honesty, customer service even worse than their mechanical 'skills'."

By Anonymous, 14 June 2019

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Should have been a simple job, car wouldn't start. Instead of checking the atlernator, they just replaced the battery, which was two years old, and guaranteed for 5 years, with a cheap and nasty one. Inevitably the cheap one failed the next day, since the alternator was still not working. The garage ended up returning and replacing my high quality battery but incredibly still try to make out that they were in the right, and it was purely coincidence that the alternator failed the day after. In summary, the customer service is as low as the customer service skills, and the integrity of the owner, all score 0/10

Visited With

Partner's vehicle

Visited In

Jun 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Good Points

Absolutely nothing

Bad Points

The customer service, replace high quality parts which don't need replacing with lower quality parts that aren't needed.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

" A village garage established in 1960, they are supremely knowledgeable about mechanical engineering."

By Anonymous, 21 November 2011

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I have known and used Benson Garage for 20 years and chose them as our engineering partner when we set up The Student Car Co in early 2010. Since then they have proved to be extremely capable and efficient at preparing our range of cars.

Visited In

Nov 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Mark Purcell BMW Independent Specialists, Oxford

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Martin Gilbert Motor Repairs Ltd, Abingdon

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