Ranked #49 of 83 in Oxfordshire
Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Clutches
"Disheartening, lack of honesty, customer service even worse than their mechanical 'skills'."
By Anonymous, 14 June 2019
Should have been a simple job, car wouldn't start. Instead of checking the atlernator, they just replaced the battery, which was two years old, and guaranteed for 5 years, with a cheap and nasty one. Inevitably the cheap one failed the next day, since the alternator was still not working. The garage ended up returning and replacing my high quality battery but incredibly still try to make out that they were in the right, and it was purely coincidence that the alternator failed the day after. In summary, the customer service is as low as the customer service skills, and the integrity of the owner, all score 0/10
Visited WithPartner's vehicle
Visited InJun 2019
CostUp to £100
Good PointsAbsolutely nothing
Bad PointsThe customer service, replace high quality parts which don't need replacing with lower quality parts that aren't needed.
Quality of Service
Value for Money
" A village garage established in 1960, they are supremely knowledgeable about mechanical engineering."
By Anonymous, 21 November 2011
I have known and used Benson Garage for 20 years and chose them as our engineering partner when we set up The Student Car Co in early 2010. Since then they have proved to be extremely capable and efficient at preparing our range of cars.