Listers Honda Coventry
Ranked #87 of 165 in West Midlands
Services: MOT, Servicing, Tyres, Exhausts
"Profit before customer service"
By camweston, 26 November 2017
Unbeknown to me, I had ordered a 'non-stock' part, the garage refused to take the unopened item back and give any refund. Managers were adamant the (expensive) unopened item could not be returned as they didn't wish to stock item, regardless of not making it clear this was a non-returnable part. No interest in customer service.