Autotech, Warwick

Ranked #41 of 73 in Warwickshire

Services: MOT, Servicing, Tyres, Exhausts

Unit 6E Lock Lane

Warwick

Warwickshire

CV34 5AG

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"Heartbreaking that they feel it’s acceptable to treat people so inhumane"

By Carly Brookes, 20 July 2019

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This garage had my car for over 3 weeks in total, their mechanic took it home in the evenings, the Mini cover for the engine is missing, £700 worth of parts were change as it “could be this” and “could be that”. After I had taken two weeks off work at further costs to myself I had to collect my car which was returned to me with this issue unresolved. I was assured that they would call me with a courtesy car and get to the bottom of this, it’s July now and I still haven’t had a phone call and my email to the garage has had no response. I have since been to yet another garage, and the issue with my car was known in less than 30 mins, they changed the part and tested it over 24 hours without charging me to ensure this was indeed the problem. AutoTech were happy for me to drive away in a car that wasn’t functioning properly even after they experimented with it, and haven’t even had the decency to speak to me or respond to my email. If they didn’t know, why couldn’t they just say? What type of person just experiments with ones car on a whim and charges them even though the issue is unresolved with parts the car didn’t need? If you have money to burn, give it to charity. Do not take your car here, it will cost you money for their experiments.

Visited With

My vehicle

Visited In

May 2019

Cost

£500-£1000

Duration

2 weeks plus

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Caught them on dash cam and my gearbox is still leaking "

By Ben Rayne, 14 January 2019

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AVOID my car was leaking oil from the gear box. I took it to them with an invoice from my work that outlined the issue and stated that it was the sideplate/sump. They rang me up and said it was a leaking sump, so agreed to have it replaced. A few weeks later I had my car up on a ramp and noticed my new sump was wet with oil. I took it back and they pointed out that the side plate was also leaking and had been dripping down onto the sump. So, in summary, I could have just paid £700 to replace a sump that may not have been leaking in the first place. Also whilst checking my dash cam I heard clear as day what the mechanics really thought about me. Completely unjustified and not what I expected from a garage someone recommended to me. Also on my dash cam, I caught the garage jet washing my engine. A task that took two minutes and that they charged me £130 for!

Visited With

My vehicle

Visited In

Jan 2019

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Bad Points

The abusive name calling behind my back

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Outstanding"

By mattnesbitt, 17 December 2015

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This is the third or fourth time I have used Autotech over the years and every time I have been impressed. The team are friendly, attentive and the expertise second to none. I cannot recommend Autotech highly enough.

Visited In

Dec 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"BMW specialists, used for three years and highly recommend."

By ekimj10, 31 July 2015

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Autotech have serviced and maintained a Z3, Z4 and a Series 1 for me over the last 3 or 4 years. They have been excellent, very knowledgable and reasonably priced and have no hesitation in recommending them for BMW cars.

Visited In

Mar 2015

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very friendly, good value"

By MilesC, 9 February 2015

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Very efficient, quick service. Know what they're talking about. Would definitely recommend and use again

Visited In

Feb 2015

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"BMW Specialist in Warwick"

By ekimj10, 16 January 2014

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Autotech have serviced, carried out MOT's and repairs to my BMW Z3, Z4 and Series 1 cars over the last 18 months. Nothing has been beyond their capability, the charges are very reasonable and above all the quality of work outstanding. A full report is provided after every visit and I would not consider anywhere else. Talk to Anthony or Gail (in reception) and you will get the help and advice tou want.

Visited In

Dec 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"EXCELLENT, FRIENDLY AND VALUE FOR MONEY"

By ekimj10, 5 February 2013

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Specialising in BMW's, Autotech have over the last two/three months carried out servicing, MOT, electrical and mechanical repair work to our 1998 Z3 Roadster and 5 Door 118i Series 1. All work carried out has been done to my total satisfaction, on time with a comprehensive written statement of work, inspections and recommendations, and associated costs. It is a pleasure to highly recommend Autotech and wish them well for the future.

Visited In

Feb 2013

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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