Andy Gayle Mercedes Benz, Smethwick

Ranked #20 of 164 in West Midlands

Services: MOT, Servicing, Tyres, Exhausts

1 Tram Way Oldbury Road SMETHWICK B66 1NR

SMETHWICK

West Midlands

B66 1NR

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MOT

Service

Repairs

Reviews

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Recommended

"Very professional team. They found the problems and sorted them out. They also phoned me in advance to check that I was happy with their job."

By Miguel-Angel, 2 April 2019

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The best place I have found to take my car for servicing and repairs. They value you as a customer and they way the treat you is impeccable. Thank you for your dedication.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Customer service and professionalism.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very friendly staff, everyone polite, even the customers walking through the door greeted everyone as though they were family.brilliant service."

By GERRY BARLOW, 26 March 2019

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Very knowledgeable guys, Andy was right there in the workshops prior to my visit at 6.00am along with quite a number of his staff.Plenty of tea and coffee available free of charge.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Very early morning appointment, meaning i could wait while my car was serviced and be back on the road before 9.00 am.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Service "

By Rashida Crofts, 8 January 2019

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I could not be happier with the service I received, my car was picked up and dropped off without any problems; I would recommend Andy Gayle to anyone with a Mercedes. First Class.

Visited With

My vehicle

Visited In

Dec 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Very Efficient

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"friendly staff, dealt with Andy himself went out of his way to help me, would not get this attention from other garages ,5 star just for Andy him self "

By Anonymous, 27 October 2018

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no fancy offices, no sales persons trying to sell you things. you pay for the jobs done on your vehicle that is all you want. used in the past and will use in the future, will trust Andy to do any job and give me the right price.

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

collected and delivered back, very good price for work done. you want your merc looking after go to Andy Gayle. great guy and prices.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"service i received was great "

By Anonymous, 13 October 2018

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the timing chain on my car had gone. obviously an expensive job to put right. this is my first mercedes so hadnt used Any Gayles before but opted to send it there. they did a first class job iam very happy with the car it drives as good as new. ill be using in the future

Visited With

My vehicle

Visited In

Oct 2018

Cost

£1000 plus

Duration

1-2 weeks

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Top draw, very pleased with all work done! "

By Anonymous, 30 April 2018

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I had taken my car to a Mercedes main dealer for diagnostic, and was told that it may need a timing chain, and that it could cost £2000. 00 I was shocked to say the least , I know this is an expensive job, but that is really over the top ! I looked around and found Andy Gayle , I booked my car in for the next week for diagnostic test , and I wanted a full service plus any jobs that needed to be done all put right at the same time ! Well wat a difference, and what fantastic service, the car now drives like a new one ! A lot of work was done , and I am very happy with the results! Total cost inc vat was £1800.00 ! I dread to think how much this amount of work would have cost at a main Dealer! And I very much doubt it would have been as good!

Visited With

My vehicle

Visited In

Apr 2018

Cost

£1000 plus

Duration

3-7 days

Visited For

MOT, Servicing, Repairs, Performance Tuning

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Very professional, and keep me informed at all times

Bad Points

Nothing!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant without the cost of the main dealer"

By Philip Hudson, 16 September 2016

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First class service on my Mercedes SLK from normal servicing and MOT's to repairs. Staff friendly and efficient with good advice from Andy or his team. Collection after an MOT and service it was washed and vacuumed. 5 stars without doubt.

Visited In

Sep 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"poor"

By Anonymous, 15 August 2012

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I booked in with andy gayle for a service B and MOT. I ended up paying £450 in total as i needed new front brake pads and air pollen filters. Not sure if i paid a bit too much? I wasn't impressed with the service i received. They offer free pick up and delivery however i wasn't offered this. When i collected my car i wasn't given any feedback as to the outcome of the diagnostic report he charged me £40 for. when i enquired i was told the engine light was on for no serious reason?i made my payment and then collected my car to find it dirty!, grease all over my steering wheel and doors!i have a cream interior, so wasn't too impressed!when i asked him about it, he said his hoover had broken?i had to bring the car home and spend an hour cleaning it:( I've been driving my car for two days now and the new brakes squeak, and the engine is making a weird noise it wasn't making before!don't feel that andy gayle was honest, professional or value for money

Visited In

Aug 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Burton Motors Ltd, Halesowen

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MJ & OJ Autos, Birmingham

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