Lancaster Volkswagen Van Centre

Ranked #87 of 179 in Essex

Services: MOT, Servicing, Tyres, Exhausts

Langston Road

LOUGHTON

Essex

IG10 3TQ

Call 020 8532 5555

Get A Quick Quote
Trusted, reviewed and verified garages in your area.
Powered By

Reviews

Add A Review


"Not a good Service"

By Essex123, 11 August 2011

Read More

I booked an appointment for my cambelt and waterpump change along with diagnostic check coz i had my seat belt on warning comming up, when i did the booking i was told it will be delivered on same day, after waiting for 9-10 days i got my turn to drop my car, went morning to drop the car and i was told i can collect the car same day evening 5 PM, fair enough came back home. Got a call around 14.15 Hrs saying that your car wont be delivered untill following day. I asked the agent why was i given worng information saying it will be delivered same day the agent said i dont have any idea and was very rude. He gave me two option, one i have leave the car and collect it following day or take my car back and rebook it again. I explaind him i need car to commute to work and he said take your car and go. Such a bad customer service, rude behaviour, felt like local garrage are much better then Abridge. Avoid this people to save your precious time, the beauty is that there was not a single word sorry for the mess. Bunch of Jokers. Now i booked with Allanday same job and they promised it will be done in a day. One word i can say is balls to Abridge Loughton who wasted my whole day doing nothing.

Visited In

Aug 2011

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Empire Garage, Enfield

Read More

Debden Motor Spares, Loughton

Read More

Your Review of Lancaster Volkswagen Van Centre

Your Visit

I visited this garage in: *

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence *

What was good about this garage?

What didn't you like about this garage?

Your Review *

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall *

12345

Would you recommend this garage to a friend? *

Yes No

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .
* required fields