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Empire Garage, Enfield
Services: Tyres, Exhausts, Brakes, Bodywork, MOT, Servicing, Vans, Accident repairs
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Ranked #2 of 438 in London
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Empire Garage, Enfield

518 Hertford Road Enfield
Enfield
Middlesex
EN3 5SS

020 8804 4802

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Reviews

Brilliant
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I hit a curb at front of my car front flap came down , went to empire garage Enfield they fixed it for me free of charge .Thank you to all who work their would recommend this garage very friendly staff .
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An honest and professional service.
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I was nervous of choosing who to repair my car and had been advised to expect expensive diagnostic inspection, and all manner of costly parts. I remembered having used Empire Garages before and contacted them. They immediately put my mind at rest, as they approached my problem logically and solved the problem almost immediately. What do want from a car repairer ? Above all, honesty and a feeling that they care for you and your problem. That you will get from Empire Garages. I strongly recommend them.
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This is what a garage should be...clean, honest, great quality and amaing price
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This is a definite top quality garage. It's super clean, modern and run by people that are competent and honest. I would receommend this business to anyone who wants to avoid pricey dealerships or dingy places with unqualified people working on your car.
Well done Empire, best of luck!
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Excellent customer service and workmanship!
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I have been using Empire Garages for over two years. I recently had a full service and MOT and was extremely pleased with the work. They picked up my car for the service and returned it once the work was done. A free car wash is also included which I appreciated. I have used several garages over the years and Empire Garages ticks all the boxes for me. My car is running beautifully after the service. Great service as always.
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Amazing customer service and quality of work
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The team at Empire Garage were fantastic to deal with. They accommodated all my requests, were super helpful, friendly and the whole set up of the garage was great. Reminder text for my appointment and the manager personally ensured there were no issues. Big companies could learn a lot about customer service from these guys. Clean and welcoming environment too. Not only that but the quality of the paint job on my car was great. I would wholeheartedly recommend.
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Pleasant, clean, business like garage that offers you a cup of tea upon arrival.
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I bought a new battery from a car spares place but couldn't work out how to remove my old battery. I went to Empire and they installed the battery, brought me a cup of tea, and then showed me how to change the battery myself in future if i wanted to.
The mechanic was really friendly and taught me how to do this simple van maintenance job for free!.
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Best Garage in London
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These guys are great. Sincere and honest.
Going to the garage is no longer the worse time!
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Excellent work, no wastage of time.
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Very pleased with the work.
Simon who did the touch-up---5 stars for you. Marvelous work, cant see the scratch now.
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Amazing service, best garage I've been to
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We live in central london but we heard this garage is very good so we drove a few miles to take our car in for MOT at Empire Garage. And we are really pleased with the service. There is no hidden charge. The garage owner is very friendly and helpful. And the MOT was carried out professionally. We definitely recommend this garage and will visit for our MOT again.
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Perfect
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Professionals, fast and very nice people. Many thanks Simon.
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Honest and fantastic experts .
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Honest john empire gives me the best service for toyota yaris , especially the management .they advise me very honest and helpfull suggestion about my car . I would recommand their services.
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Outstanding the best for miles
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As always AJ and his team made us feel welcome, answered all our queries and gave us top quality in terms of repair and customer experience
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professional
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My first impression was that I was dealing with professionals and the job they did in my car proved to be so.Absolutely satisfied.would recommend them anytime.
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Excellent service, excellent value
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I recently had my elderly mum's car mot'd and serviced with Empire Garages.

They were brilliant from start to finish, the customer service is excellent, they picked up and dropped off the car and cleaned it.

When i went to pay it was actually less than i anticipated and feel I we got real value for money!

Their workshop is impressive also, seem to have all the right equiptment!!

Well done Empire!
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Would not trust any of our vehicles to anyone else
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I have been using empire garage for many years, not only for my own car, but also for the maintenance and servicing of both of our school minibuses. I have recommended them to everyone who asks, including my line managers; such is the trust I have in them. Nothing is ever too much trouble, and on the very rare occasion they have not known the answer to a problem, they will go above and beyond to find the answer. Their prices are very competitive and they always explain any issues and give a range of options. Work is never undertaken until you fully understand what you are getting; and you are always made aware of the final cost upfront. No nasty surprises when you go to pay. All the staff, in both the workshop and forecourt are friendly, helpful, and pleasant. The work is always carried out to a high standard and to the agreed time. I cannot recommend them or praise them enough. Recently had an issue that had to go back to the main dealer to fix; they couldn't, Empire garage did though.
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A real breath of fresh air!
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My 4 year old Volvo C30 (my pride and joy) has always religiously been serviced at a main dealer but the cost became prohibitive. I came across the advert in the local paper for Empire and even from the advert I realised that this garage was not your usual 'grease monkey' outfit. The car was collected and returned washed and cleaned but more importantly I could definitely feel a difference in the car after the service. The customer service offered by Simon on how to improve the performance and fuel efficiency of the car was second to none - no hard sell, just sowing the seeds for a happy customer to come back. I will be back. Faultless
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Best I have ever seen
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Refurbished and still as perfect as ever if not better can not fault one bit.
Best service and MOT you will ever experience.
Always receive a pick up service from home and a courtesy car in return
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Everything you would want from a garage!
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I have been taking my cars to Ajay for a good number of years now and it's fair to say this will continue for the foreseeable future. I have been nothing but impressed by Empire Garages. Customer service is excellent, prices are extremely affordable which include a free collection and delivery. I would highly recommend anyone who is looking for a reliable garage to Empire.
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Reliable, trustworthy and at a good price.
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Ajay is the owner and he keeps the garage running very tightly. This means that the garage does what it says it will at the agreed price. I have found Ajay to be very helpful, knowledgeable and attentive. He has advised on repairs and servicing and I will keep going back there.
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Brilliant service, excellent customer service, efford able prices.
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I visited this garage very regularly. Due to Outstanding service, very friendly staff including the boss. Extremely helpful. Honest advice given. Anyone visited first time will always return to them for future services. Very very honest, and great attitude towards the customers. I recommended my cousin to them as well. He was very satisfied and happy from the service he received.
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Customer focused and they do what they say they are going to do!
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Had my car serviced there for the first time. Ajay gave me a comprehensive description of what the service entailed and talked through all the options. Never had this before in any other garage and I've used lots of different ones over the years. The work was done and everything checked.

The service price also included a car wash which actually turned out to be a mini-valet. I was delighted with the service and the car wash!

The mechanics are polite and provide an excellent service. Ajay is extremely customer focused and friendly.

I will be using them in the future.
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excellent service, very profesional, would recommend to all
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very good service at a good price, they even had car cleaned for no extra
would recommend to anybody excellent.
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excellent service always have and would reccomend to all, exceptional people and garage.
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as always excellent service all problems with our cars always explained fully.
cars collected and delivered with no problems or charge.
always extremely helpful kind and considerate
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Excellent Customer Service at every visit
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My family & I have used Empire Garages for over 7 years, and I can honestly say that each and every time we have called on Ajay and his colleagues, they have been an absolute pleasure! Experts at both their line of work and making customers feel very valued.
Would recommend Empire Garages Enfield, with them your car will always be fixed to desired outcomes and timesales. Keep up the excellent work guys.

Joan
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Simply the Best.
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It can be a problem finding a garage that you can trust and so having found Empire I consider myself to be very lucky and have no hesitation recommending them to anyone, friends and family alike. I have been using them without problems for over 10 years.

The work they perform is first class at economic prices Whether it is repairs, servicing or MOT and I use them exclusively.

Your MOT will usually be performed without appointment. Just turn up and if there is a parking space you are next in the queue. You may have to wait but free coffee is offered in the waiting room.

If you need to call they have a freephone number. I call and Ajay knows my voice and remembers what car I have.

If you cannot get to them they will collect and deliver back as part of the service.

My most recent experience was changing a head lamp bulb that cannot be done except on a ramp from underneath. The car was given a complete lighting check before the bulbs were changed and... I was not charged... YES I said NOT charged. OK i did take my own bulbs so I guess they would have sold those to me, but how many other garages would do that?

"Empire forever" and thanks for looking after me.
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Superb garage that provide excellent services.
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They provide very efficient and reliable services.
I highly commend this garage.
Their experienced staffs are very very friendly, trustworthy and caring.
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excellent, prompt and comfortable service
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Excellent service
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Honest and most reliable
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I had various issues on my collectors Mercedes SL320 . Ajay and his team very patiently established the problems , kept me advised of the solutions and also advised on most cost effective ways to resolve the problems identified

Being a busy accountant , I need a team of people who are professional , efficient and honest to deal with all my matters be it cars , dental or legal.

I have found the team at Empire fitting my needs to the Tee

Well done Team Empire. Keep up the good work.
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Top quality staff and their abilities.
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A flexible service with great assets.
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Fantastic Garage that exceeds expectation.
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Empire garages was recommended by a friend and I can see why. You can rely on empire to deliver and on time. You are always given an honest recommendation on what the car needs and doesn't need and at reasonable competitive prices. All staff are polite and provide excellent customer service, you are always kept up to date. Even after the service AJ the manager provides useful tips on maintaining the car and he is just great to talk to in general as well. My car runs well and more smoother now thanks to empire garages !

Richard
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My mechanical saviours
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Last week I found myself with an MOT expiring by the end of the day. WHOOPS I had forgotten about it!

I called Empire Garages and my desperate "cries" for help were kindly heard.

I was instantly invited down to the garage, with coffee and in-house entertainment in the reception area, to wait whilst my MOT was done.

About 40 minutes later my MOT was complete and I left Empire Garages a happy lady with new MOT certificate in hand.

THANK YOU AGAIN EMPIRE GARAGES. Although I live in Romford I would not use any other garage; the distance is worth it.

PATRICIA.

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Excellent
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Thanks for solving my problem on my VW Golf. Very pleased.
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The ideal family garage relationship
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Empire have been looking after our family vehicles for many years now and we continue to be very happy with their clarity, value for money, guidance, customer service and all-round relationship management. Nothing is too much trouble, they are always cheerful and helpful and step in if there's an emergency.
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the very best garage i have dealt with after forty years of motoring
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they went to collect a car from an old friend for mot only, and couldn't have been more helpful. we then collected the car to sell it for the owner, who decided to give up driving. my daughters car was also serviced and given an mot this month as well, and she was delighted with the friendly way that they advised on progress, and also the very reasonable costs involved. she will now be a regular customer.
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the garage is a fantastic i wouldn't go anywhere else
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I wanted to try a different garage for my mot as my old one wasnt meeting my expectations so i tried empire on the heartford rd and i spoke to a manager i think his name was simon and i have never met someone so helpful he was pilot and a charming young man i took my car down on the same day and the staff couldn't be more helpful i even spoke to the main manager called aj witch i thought was very nice as meany places you dont get to talk to a main boss he was very polite to talk to the garage met way above my expectations i wouldn't look at any other garage grate customer service and the quality of work was excellent and the service was wonderful fantastic all round
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Excellence in all areas
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Great people goods workers and good on advice would recommend to anyone
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Friendly Efficient and Excellent Professional Service
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My car a Ford Mondeo had an excellent service. It gained a boost in power which was recently lost.Happy driving it now.Very friendly and efficient customer service too.
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Brilliant
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Second year in a row I have used the garage for an MOT and service.
Great service, price is good and can't really fault anything
Highly recommend
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Good old fashioned service with with up to date equipment and Knowledge.
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Had my Audi A6 serviced yesterday.It was running fine before it went in for service.It was noticeably better when i drove home.All staff are extremely
Knowledgeable and helpful.Everything is explained and done to your satisfaction.They advise on what needs to be done and what NOT needs doing.
Hence my return with my car after a great experience with my wife's.
They instantly impart trust,knowledge and honesty. 5 stars is genuinely not
enough.
Malcolm Harris
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It's like going to the best doctor in the world when you are ill: for treatment, care, advice & reasonable fees
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I have used Empire's services for around 8 years and the top level of service, the attention to detail, the care for my car like it is their own and above all the genuine advice of whether to spend on new parts still amazes me. I do not worry when I have issues with my car and I have made many of my friends and families feel the same by recommending Empire Garage. Love your state of the art new modern garage.Keep it up guys! Viraj
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Honest, reliable, friendly and efficient
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Another year of great service and standards achieved on my car. Thank you for providing an MOT and Service on my car. Thank you for picking it up and dropping it back and a great vallet too. 100% to friendly,realible, competent staff
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CUSTOMER SERVICE SECOND TO NONE
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Do you have more time? Grab a coffee and continue reading:
The service and ABS lights of my car turned on shortly after being serviced and MOT’d in Carcraft. As they went into administration and my Happy drive warranty did not cover me anymore I had to find a garage. I browsed for “Good Garage in Enfield”. Empire Garage came up prominently with many positive reviews so I did not look further and took the plunge as it was not close to my home.
The diagnostics and repairs took several days as many small steps were required. The manager (AJ) explained to me the procedures and any alternatives in a very polite and clear way. Furthermore, he scheduled all works around my needs so I would either be sometimes waiting a couple of hours onsite -having a coffee on them- before getting back my car for the rest of the day or leave the car with them and commute to work to pick it up at the end of the day, depending on the complexity of the job.
Overall I felt treated as someone special. Also I noticed AJ has a micro-managerial approach to the running of the garage and would be all time in and out the workshop discussing every details with his staff (to whom he seems as polite as to his customers) and then explain all results to you in order to discuss further actions.
Some other reviewers felt that AJ approach of discussing “possibilities” after so many “in and outs” were some sort of “lack of expertise”. However, I understand that nowadays cars are depending so much in electronics that there are always several layers of complexity and uncertainty (i.e. whether the light is a faulty sensor or a mechanical one going to happen in the near future, or the faulty sensor is hiding another further electronic fault). We need to understand that Empire garages are like “GPs” (i.e. not specialised in any particular brand or aspect of the car) so they need extra time to study YOUR case and indeed they are honest enough to tell you when they are 100% sure or not. But when they promise they deliver.
The car looks fine now (lights are off, road test looks OK) although still “under observation”. However I believe the stepwise approach they took saved me at least some £200.
And did I say that the car went out of the garage cleaner than ever? They valet it at no extra cost!
Extra tip: The Turkish restaurant just next door is a gem. Next time I will service the car with them at lunch time.
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Excellent and very professional
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The garage forecourt is very modern and extremely clean. The whole process from taking my car in, explaining the issues to be dealt with to getting the car back having been valeted was very professional. Any parts changed were left in the boot and explained by the manager. The bill is well layed out detailing all parts and labour costs separately and very easy to follow.
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Excellent Service - Clear plain English Explination
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The car was in at 8;00 am for a service and completed by 5:00 with a number of issues sorted out and repaired.

Ajay explained everything clearly and in plain English.


Thanks for the great service
Saeed Sohoye
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Superb
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Well what can I say, Aj such an honest guy...no nonsense. Doesn't just want your money when fixing your car. Will explore all avenues possible. He was able to provide me with a courtesy car whilst mine was in the garage. I recommend this garage for everyone and the effecency of the service I cannot fault! A big thanks to AJ and the team! I'm he owner of the black micra ??
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Empire Garage is the most honest, most reliable garage in Whole north London!!!!!!
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My company in the past had been bad time with garages over pricing and not fixing the vehicle professionally because they wanted us to come. Last year we started using Empire Garage which was next Shell petrol station at the time. They fixed my company vehicle, my wife's car and my personal vehicle with cheapest most effective repair and replacements. The Car Service at Empire is like a luxury service you get treated like royalty. I have recommended to all my friends, colleagues.
One day our Ambulance company Zone 2 Zone ltd had three ambulance broke down in the same day after a service was done at Empire Garage in Enfield they were all back in service within the same day.

Great environment for children and family as the local shops are cheap and restaurants are very friendly and will give discounts if you say your waiting for you vehicle at Empire Garage.....

There is no car too big or in bad shape that Empire can't fix

AK
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The best and most reliable, efficient and friendly garage
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Absolutely excellent service on all levels. Friendly, efficient and honest service and a competitive price.Would 100% reccomend Empire Garages!
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Very good proffesional garage.
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Very good garage. They work fast and gave me all the information that I needed.
Definitely I will use them again.
Recommended!
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Very efficient service and customer friendly, the best garage in London.
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Empire Garage has given us a 5 star service and I commend them for their efficient and thorough service. They are second to none. From a very happy and satisfied customer.
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Very quick,reliable,vert competitive price and at the end satisfaction with the great job done by empire garage Enfield.
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The garage delivered good service throughout and did a great job with the repairs and services on my Toyota Avensis Car.The personnel from the repairers were polite, punctual and kept me informed of the work to be carried out. They were prompt when the work was completed. I got the car back fully valeted and was satisfied with the repair. Very competitive price as well.Thank you for a job well done. I would highly recommend to all my friends and family and all of people on social media who is looking for reliable garage in future .
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So honest, first rate *****
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I have been using this garage for a number of years and I can honestly say that their customer service is first rate. I email them to book in for a service, repair or email during the evening and it is always replied to immediately - and not an auto-reply, a genuine response. Last week I had a problem with the electric windows and it was dealt with immediately.
I never reccommend things to people, but I am going to recommend this garage.
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Very helpful and worth visiting
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I have had a recent problem with my Hyundai and I contacted Ajay as the first point of call. He has offered invaluable advice towards my issue personally and I felt he was impartial and very friendly. Furthermore he has been willing to help me outside opening hours which displays his true passion for his job and his customers. Worth visiting and I can speak from experience having visited various garages.

Thank you
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Most unbelievable customer service and a pleasure to deal with.
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Car was collected, fixed and dropped back the same day. Thank you so much Empire Garage!
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The Best Garage in the Country
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I have been using this garage ever since I moved to Enfield which is 5 years now and hand on heart I cannot recommend this garage enough. Their expertise and helpfulness is second to none. Whatever my cars requires, Empire is where I go. Servicing, MOT and any other odd bits my car goes straight to Empire.

Recently my car would not start (I have a 2008 Audi A4) and my key got stuck in the ignition and could not be released. I called my local Audi for advice and to my surprise, they were not able to help. They said they never heard of the problem and that I should try and somehow bring my car in. Crazy I know! I then thought let me give Empire a call. Spoke to the main man Aj and he was so helpful and understanding. He told me his going to bring one of his guys over to have a look but sounds like the battery is dead and guess what? That was exactly what it was. The kind man came over and jump start my car and everything was fine. He even stayed with me for a further 20 minutes to make sure it was that and nothing else. Cannot remember his name but a real sound guy.

For anyone who lives in Enfield or nearby or anywhere in the country for that matter, if your car has a problem, come to Empire. Their prices are also competitive. Even if you find another garage that may charge somewhat less than Empire, I would still come to Empire. When you have your MOT done, you know they are doing it properly and checking everything they are suppose to. They always give free advice too.

Drop the zeros peeps and see the heroes! ; )
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Honest and reliable
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I have been going to this garage ever since iv owned a car nearly 18 years and would not go anywhere else. The staff are friendly, honest and very reliable. Will only advise u on what is actually needed. Not like other garages that are out there to make money on u. Family run business at great value for money prices. A must go if u have not been to this garage u are missing out.
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Trustworthy, fair, reliable and friendly.
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We have been going to Empire Garage for many years; primarily because they always provide a great service, and inspire trust and confidence - which is quite a rare thing these days. Obviously they are very friendly too, and always take the time to explain the pros and cons (and costs) of all options.
The collection and drop-off service has also been helpful. Most recently, I needed a new battery and was concerned about driving there, so they immediately sorted out having someone come and replace it at my home. A while ago, they were investigating an recurrent engine warning light on my ageing Mondeo and suggested I simply try changing to a higher grade petrol (from regular unleaded) - this advice worked and the light has stayed off since. Essentially, they are a great team and continue to keep our vehicles safely on the road.

Barbara S.
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Genuine, honest and extremely helpful.
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First visited Empire garage last April for a repair and full service.
I was very impressed with the customer service and of course the repair and service.

Today I took my car in with a niggling problem. The car was test driven inspected over a pit and the problem resolved but.........no charge!

They now have a customer for life and I will recommend to everyone that they take their vehicle to Empire if they value honesty and good service.
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SO VERY VERY HELPFUL
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On Saturday 7th June 2014 I broke down in the car park of a supermarket in Ponders End.

I rang Empire Garages and described the problems; apparently it was the battery.

They came out to me and fixed the problem just in time before the permitted three hour stay expired, allowing me to just avoid a Fixed Penalty Charge.

THANK YOU EMPIRE GARAGE - you are my No 1 choice always.

PATRICIA
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terrific service
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Turned up just to ask about booking in for some work and they started doing some investigative work straightaway, in between their other customers. Didn't want to charge for it either.

Will be going back to get the work done there and will be taking my wife's car there in future.

Great that you can leave and pick up the car outside normal working hours - saves taking time off work.

Well recommended.
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professional,trustworthy, fair and honest
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I have been using this garage for a number of years now and would not go elsewhere.
Previously I have found that some garages treat women motorists as if we have no common sense and even try to overcharge or say jobs need doing that do not. At Empire you are treated with respect and everything is explained in an understandable manner and not ripped off.
I would recommend this garage to everyone.

NB Enfield
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Excellent, trustworthy and starightfoward service
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My father used Empire for many years as they were always transparent with their quotes and advice. Since he passed away, Ajay and his team have continued servicing and MOTing the family cars with the same high level of attention. Thoroughly recommended and reliable.

Recently had both cars MOT's and serviced, they dropped off and delivered our cars, were transparent with the costs and offered several options according to budget.
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Honest and great value for money with excellent friendly staff.
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I've been using this garage for several years now getting my mot & repairs done, they have a great way in explaining what is wrong with the car, they break it down into simple steps and use references to other things to try and make everyone understand. I guess what I'm trying to say is I didn't feel skeptical in thinking I was being ripped off. The staff are polite and very knowledgeable. Will always go back their for any car problems.

Zak.
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Friendly and reliable
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I've just had my car MOT done again. It needed a new wiper blade - which I already knew - but not a problem as Empire have some in stock. It's the second time I've taken my year 2000 VW Bora to Ajay. I'm always happy with the high quality of their test - stringent but honest.

About 5 years ago I had a 1996 Ford Escort that failed an MOT at Empire due to emissions, but the guys were very helpful in how I could go about fixing the emissions myself. In the end, I bought and fitted a new MAF and Lambda and that sorted it. What I'm saying is - they won't pass a dodgy car, or fail a decent car.

I've been to OTHER garages with various cars and they always seem to be a bit too eager to declare my wishbone bushes are excessively worn. Trust is important - that's why I go to Empire. As a bonus, they are very accommodating when I just turn up and expect an MOT there and then. I also like the fact that I can watch the whole test - so I can see my emissions and brake efficiency up on the display.

I recommend Empire to others for a Fast, Fair and Friendly MOT.
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Exxcellent garage
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I had a small problem with the hooter on my car not working. I went to Empire Garage for the first time having seen their adverts and was very impressed with AJ and Simon. They saw me straight away and fixed my car in just a few minutes and did not charge me. I will definately go to them again.
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good garage, know their job well, appreciated.
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Very helpful and provide good quality service.
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Professional and caring very accommodating
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From start to finish initial call made was very pleasent and helpful asked me to come down straight away and did some initial checks and diagnosed problem and then immediately booked in for repairs and full service. They always kept me posted of progress and have a realistic deadline to when repairs would be done. I would recomend them to everyone as the have very high standard and work is also of a high standard. Very good value for money.
Thanks Ajay and team!!!
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Professional, honest and fantastic quality of service.
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Fantastic service, friendly staff and an excellent quality of work.Have been using this garage for about 8 years and i wouldnt go anywhere else.
Well done Ajay and staff
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Awesome service and very friendly - would recommend to everyone
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Helpful, friendly and honest.
Good value for money and reliable!
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Excellent service!
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I visited the garage for an MOT. Ajay and his team were really professional and provided an excellent service. I will go back to service my car. Highly recommend this garage.
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Excellent service, Attention to detail and competitive pricing!
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Recently had my car serviced & M.O.T carried out at Empire. Received excellent service and the job was completed in the time frame given. Also a reasonable price. Keep up the excellent service!

Mr P Hathi
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Good thorough service with a smile
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Have used Empire Garage over several years. In addition to good delivery of service, not costing the earth, the staff are pleasant and all ways concerned that you are happy and that you understand what is required to be done to your car.

Waiting room with tea, coffee and a cold drink alternative.

I appreciate a business that values my custom and that also delivers good service.
WELL DONE EMPIRE GARAGE.
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First Class - Keeping it Local!
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I've used Empire Garage in the past and have always found them to be very professional and they take pride in their work and in the service they offer to their customers.

Being a woman driver I have the mindset 'Prepare to be ripped off', thankfully this has not and never have been the case since using Empire Garage. Ajay and his team are fantastic!!

I brought my car in for a service late last year and again they made it their job to keep me informed every step off the way on the progress being made to my vehicle and a rough estimate as to how much it would cost more importantly and timescale.

On this visit I booked my car in for an MOT a couple of minor failures but again the team guided me through, was imformative and also made recommendations of things which I found very useful, got my tyres and lights sorted and then went through a re-test...passed...GREAT!

In a time of osterity it is really great that a local garage can maintain reasonable prices, and even if in some cases they maybe slightly higher than others, you can guarantee with them you have 'Peace of Mind' which is more important as I use my car for shopping, school run and visiting family and friends...so Safety has to be paramount.

With Empire Garage you will not get any short cuts and they always issue you with the paperwork, etc, and great on their record keeping too.

Would definately recommend this garage..Thanks guys - Ajay, Simon and Lee
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Stunning service at as reasonable a price as one ever sees, great staff.
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I have used this garage for some years now, they service three cars from different manufacturers for me (Toyota, Nissan & Hyundai). The staff are invariably helpful, giving prompt service with loads of detailed feedback. I used to use main dealers for service but would never go elsewhere again.

I first used Empire for an MOT. They are pretty fussy over their MOTs - which I appreciate. However, if they find a problem (e.g. emissions) they always try to overcome it.

They seem to keep good records on work they have done in the past and use this to resolve any problems that may arise between services.

I particularly like that the car is always spotless when I collect it.

Highly recommended :)

ps - aside from being very knowledgeable and invariably helpful, the boss has a wicked sense of humour - always handy when you are shelling out money.
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Above and Beyond Customer Service excellence
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I have been using this Garage for over 3 years now and I must say each and every time I visit I am always pleasantly suprised by how much the staff and Manager ensure that their customers needs are always met and surpassed. For example, in March I had an issue with my car and they came to pick up my car directly from my house because I had to go into work, how fab is that!! I would definately recommend Empire Garage to anyone looking for honest, hardworking people who always do their job well and genuinely care about their customers.
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Very helpful, really quick and excellent service
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Went to the garage today for the first time and will definitely go back again if I have any other issues with my car. They saw me quickl, I think the guy I dealt with, Ajay? Explained my options, was very helpful and gave me good advice. I cannot fault anything and I will definitely recommend them!!!! - Rose
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Excellent service, good communication, couldn't do enough to help
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I have been using Empire for around 20 years for Mot's and have always found their bedside manner superb, even when the car has failed with numerous items, they take the time to explain your options. The repair work is of good standard, they don't go looking for non existent faults or do work that isn't required. It's worth my peace of mind to have an honest garage that can be trusted to work on your car. Simply I wouldn't go anywhere else
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Fantastic customer service.
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Really helpful staff as well as boss.
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Invaluable
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I have been taking my car to Ajay for about 7 years.
Service is always brilliant, the pick up service and delivery service is great.
He is always honest and upfront about things, he explains the problems, offers options , always conscious of the best value for money- definitely the Car Doctor!!

I've introduced friends and family, Ajay bought me lunch for introducing the last one!!
When I move away from the area Ill definitely still bring my car back to Empire garage.
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Honest, Caring and professional
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Brilliant service, honest about what needs to be done and what can wait. Helped me with my car as I bought it 2nd hand with some problems which i took up with trading standards (AJ from Empire's advice)

Would recommend anyone in the area even the whole of London, best garage I have been to you cannot beat the honesty and respect from these guys
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Excellent service and I would recommend them to anyone looking for an honest and reliable garage.
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You can spend a lifetime looking for an honest and reliable garage and at last I have found one. The staff are very professional and took the time to explain everything wrong with the car in detail. Although a number of garages state they'll give you the old parts many fail to deliver and I was pleasantly surprised to see that Empire did. Again re affirming there fantastic attitude to customer service / satisfaction. I would strongly recommend this garage to anyone.
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excellency,service,reliability e.t.c are by default.
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It was in Nov 2001 that i first used this Garage. However each visit seems to be as when you have just got a new car.
The excellency,service, hospitality,and many more are extra ordinary. Ajay you are a true leader, i cant thank you + your team enough.
Dear readers,this is where you take your car and get the top most advice,service,hospitality e.t.c.
Trustworthy,you get AAA++++.Yet again thanks.
Empire Garage will make sure that all your car needs are met to the best of your satisfaction. They go extra miles in cases where by there are things they dont do and refer you to other garages whom they are very sure you can never regret having gone thereas it has been in some cases.
Ajay you are "stars". You have always made sure i get the best of service regardless thus peace of mind.
You can also have your car fixed without you giong there in person. thanks to your collection and deliverly service and you pay over the phone.
Ajay you shoul be proud of yourself and the team for the excellent service towards your customers.
I wish you all the best

David Toyota
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Excellent, efficient service & good voucher offers to local paper readers
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I called in on the off chance for an MOT without an appointment and I was welcomed to a waiting area by a nice respectful gentleman with an offer of a hot beverage or water, while I waited for my MOT to be completed.
When my MOT was completed as any good garage would, the inspector placed advisement notes on my MOT and gave me quotes for the necessary works. There was no pushy sales tactics. I have been coming here for 15 years, & never had any problems with the service, or the staff. I would recommend Empire Garages.
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I continue to recommend this garage to my family and friends cannot praise it any higher really..
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This garage is by far the most friendly, honest and reliable that I have ever used. Ajay and his staff are extremely friendly and cannot be faulted. There are no hidden surprises and Ajay will always notify you before any additional work is conducted and explain in detail the reason and cost implication.
I cannot envisage using another garage irrespective of whatever the issue was after receiving such excellent customer service at Empire Garage.

Keep up the fantastic work!
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Consistent outstanding service
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I have used the service of this garage for the past 10 years and had nothing but excellent service and cordial attendance from Ajay and staff. I highly recommend it.
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Quality work, very fair prices, outstanding support and helpfulness.
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I have been using Empire Garages for about two decades, and have long experience of garages and mechanics before that. I have always found it a pleasure to take work there, and do so with more confidence than I felt at even the best of earlier establishments.

Prices are highly competitive, yet they manage to use the very highest quality materials and parts. And customers are treated with respect and listened to.
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Highly efficient, very competent, knowledgeable, friendly and honest staff.
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This amazing garage has been servicing my Family cars – Mercedes and Toyota for the last 6 years.

Ajay and his staff always provide excellent quality, reliable and efficient services. You can trust their professional frank and honest advice.

I highly recommend Empire Garage, Enfield to everyone.
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Brilliant
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Very friendly staff. The communication from this garage is great

AK Logistics Ready has been using them for the past 3 years and they still continue to deliver very good service.

They also send you MOT and Service reminders through email and text.
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Great to deal with.
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I am in the motor trade and have been using Empire for a number of years for my servicing and repair needs.

Ajay and the team have been great and turn around jobs very quickly.

Special mention to their car wash guys...best car wash in town..i only use them for my valeting needs.
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fantastic service, polite,very helpfull, they really know thier stuff!
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I recently used this garage for MOT and a service they were very polite, extremely helpfull thoughout.
would definately recommend to friends and family.
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Great
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Good service decent people and good after care. Highly recommended garage.
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excellent service
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Fantastic sgarer hospitality
Friendly
Good advice
Been using the garage over three years always keep me happy
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A very effiecient and excellent Garage!
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A Garage that cares for all their customers in a nice and a humble way. They have time for everybody. I highly recommend them to all who want to have good treatment and good service!
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I wouldn't go anywhere else
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I have been using this garage for over 9 years and have never experienced such a friendly, helpful trustworthy and professional team therefore always recommend them to family and friends. As a woman I feel confident taking my car to this garage as everything is clearly explained to me about the servicing or repairs and I am always advised about costing before the work is carried out so no hidden extra's!.. Staff have always been readily available to give me advice over the phone about any queries I have in relation to my car and despite how busy they are, I have never had to wait too long for work to be carried out.
I am particularly impressed with the collection and drop off service when my car is due for its MOT or service and as a little added extra it always comes back to me in pristine condition.
Well done to Ajay and the team, keep up the good work guys your amazing.
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Almighty Empire!
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What a fantastic garage! The service provided here is the best I have ever experienced.
They are fast, reliable and very friendly. I'm not too local however, it is worth the travel as I always leave with a smile on my face. I have never been disappointed with any of the services offered to me and at a very reasonable price too! Speedy service, skillful staff and an overall great garage!
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Very pleased with Empire's trustworthy and personal service provided to us over many years.
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I have used Empire garages for about 15 years, even after moving from the local area. I had used a number of garages to service my car, but never really felt comfortable that I could rely on the work being done to a good standard. I will continue to use Empire because I know they are trustworthy and charge a fair price. I have recommended Empire to friends and family. Long may your quality of service continue.EZ
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The Champion
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I first took my car for service & mot in 2010 and never looked back.Empire Garage EN3 really understands the customer needs. Excellent job ....
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Wonderful Garage. Understand the customer needs and extremely friendly
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Any problem with the car, big or small, Empire is the place to visit.
A thoroughly professional and friendly service.
I would recommend anyone looking for a good garage for their motoring needs.
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Garage of the Year!
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I have been using this garage for close to 12 years and I have not for one day regretted it. I will rather take my new car to this garage than to the dealer. Excellent service and can be trusted.
His customer service is second to none. I live far away from this garage, but I will not go anywhere else because this garage is worth travelling the distance!
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Excellent and Trustworthy
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I have been going to Empire for many years all me family have also been going to this garage. The rates are worth paying for the services recieved by the staff. Empire has done an amazing job in repairing lot of damages that had occured to my car in such a quick amount of time, a perfect job granteed all the time. Not only do the team make sure all the Technical stuff is carried out in a professional manner, they also take pride in making sure that the car is cleaned from inside. Recommended for all to come to Empire, with such a friendly team who will step by step will talk you through about what needs to be done with your car.
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Friendly staff, warm welcome and speedy service.
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Fantastic service; wonderful, friendly staff; excellent quality of work; highly recommended
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Reliable, competitive and friendly services they provide.
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I am driving since late 70s. I have been using different garages for repairing and servicing my cars in the past. Since I moved to Enfield in 1998 I have been using Empire Garages, it is my local garage and I have never experienced these kinds of services before any where else. I found they are professional and reliable every time when the vehicle go for service or for any repair, they look after the vehicle very well, explain the fault if any and get my approval for any repairs or for any new parts to be fitted to my vehicle. They always advise me the cost, I always found the cost is very reasonable and they never charged me more than what they quoted on phone.

They always leave the old parts in the vehicle as a proof of repairs/change.
Most of all I am comfortable with them and confident of the condition of the vehicle. They deliver the vehicle after service or repair and I can go and pay and settle the bill anytime later for my convenience.

When ever MOT due I only have to make a phone call and they do the rest, they pick up the vehicle got MOT tested and deliver the vehicle back. I found we can totally rely on them for anything regarding all of our vehicles. Now having three vehicles in the house hold we are enjoying their best quality services. I am also happy to mention that I can recommend them to anyone requires car service, repairs or MOT or even any advise. They always return the cars with a free car wash. Good luck and god bless.
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epitome of excellence
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I have used plenty of garages in the past and i can honestly say empire is the best ive been with.

very friendly staff

very presentable

customer service is up to scratch

and of course AJ the manager, very friendly and fair man. explains mechanical problems as best as

and accurately as possible.

if you live anywhere in london this is the garage i'd recommend.
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I travel over 50miles to use this garage-that says it all.
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Having owned Saabs over ten years, I was very happy to have found this garage. Although I have to travel over fifty miles, I get great service, reasonable price, detailed invoice and keep me informed. Best of all I save money compare to the main dealer prices I used to pay. Keep up the good work
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Very friendly, reasonable, reliable, honest and excellent customer service!
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I have been going to Empire Garages for a number of years now, and I have to say that I won't be changing my garage any time soon.

They are excellent in terms of the quality of the work that they do, which is obviously the most important thing. However, that is not all. They are friendly, honest and reliable. I have always found the manager Ajay to be excellent in terms of the generosity of his personal time, advice and the general manner in which he works. This is reflected positively in the approach that his staff take too.

I have on a number of occasions been given advice by Ajay that has resulted in me spending LESS on a repair to my car, rather than more! That sums Empire Garage up. I recommend the garage wholeheartedly to anyone!
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Excellent
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I have using Empire Garages for over 10 years. The customer service has been great ! Cost reasonable and no unexcepected add on bills
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Fantastic !!
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I have used this garage for over 6 years always get a excellent service. Never had a complaint! Have recommended this garage to family and friends they have also said great things. The best part about this garage is that all the parts that get replaced you get the old ones given to you as proof the repairs have been done! Never been to a garage before that dose that!!
Thanks aj and team
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Simply awesome!
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They know what they are on about!

And will explain it to you in a way you understand, I'm not knowledgeable about cars but they explained every bit of my repair, repaired while I waited and costed much less than I was quoted by other companies (which was the main thing for me)!

Definitely recommend to anyone.
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Brilliant service all round Highly recommended
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Very efficient , professional services. Always use the best parts for the specific car. Always give you options so you feel you are in the driving seat at all times.
They are ever ready to order the new parts in, they have clearly been in the business long enough to have reputable suppliers who deliver the parts to them within hours, to ensure my jobs are completed with no delay with the highest quality products.
Clearly experienced and knowledgable in all apsects of their job , which ensures they get the job done right !
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Superb professional service at affordable price
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My son (teenager at the time) had an accident whilst visting Wembley stadium in 2010, whilst I was miles away at home they had attended to the scene , arranged a tow truck and organised a full repair including all body works, they also re assured my son that the full job was going to be an affordable price.

They were extremley helpful, they showed great expertise, dealing with the insurance company directly. Theyu showed up on time and the repairs were complete and we were back with our car in no time. They also provided a courtesy car during the time our car was in for repair.
we now recommend all our freinds and family to continue to use this garage only , always for MOT servicing and repairs to all cars.
"EXCELLENT"
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Testimonial for a gem in Enfield
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I came across Empire Garage while conducting business with them. Previously, I struggled to find a reliable garage in the area.
Since during our dealings I found them very reliable and prompt and heard only good things about them. I decided to use Ajay's services for MOT. The service was very speedy. There were a few problems with the car which were explained to me very clearly, I was also given price and options on how to resolve them. Most importantly he wasn't trying to sell his services to me, he was very open about going to other garages to rectify the problem, which just assured me about his honesty and pricing. I asked Ajay and his team to fix my car straight away, which was done within an hour (including the delivery of the car part to the garage), much faster then i thought it would be. I was well impressed and I could carry on with my days work.
I did not regret my decision to try Empire Garages. Now I'm absolutely sure Ajay's and his team's many awards during the years as an excellent garage in the area are well deserved. I will not hesitate to recommend Ajay and his team to all my friends and contacts who have similar problems in finding an honest, reliable, fast and very good value for money mechanic (gentleman).

PS: To my surprise my car was also given a good thorough clean as part of their excellent customer service.
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Excellent
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Outstanding customer service, extremely knowledgable, approachable, repairs done quickly to high standard, totally honest and to cap it all, even reasonably priced. Truly a gem of a garage, you couldn't ask for better.
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brilliant service and reliable
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I was very happy with empire garages and the team for there knowledge and service from start to finish. In my opinion best garage around and would highly recommend them
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Reputable, Long Established Professional services always highly recommended for life!
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I have consistantly used Empire services regularly for all my family vehicles for over the past 15 years, due to their professional advice at satisfactory affordable prices.
If something is Not required they will not try to sell it to you unnecessarily. They have also recently won the "Best Independent Garage of the Year Award" in Brent , and have been recognised by the Motor Trader Industry Awards as one of the Best Garages in the UK !
They certainly greet you with a smile, they also have a Londis shop which has all the basic daily necessities, sandwiches, snacks,drinks, newspapers ect which is ideal to catch up with lunch break etc as they perform while you wait services and on the occasions where overnite body work is required they provide a courtesy car so for a customer no time is ever wasted.
Brilliant , freindly team always make you feel welcomed !
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Perfectionists Car Surgeon
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I was recommended this garage by one of my friends. I especially sent my vehicle from Surbiton, Surrey to Enfield to experience it myself. Believe me guys it was worth it. I am a Car Trader professionally and my experience here was absolutely amazing. The moment I sent my car there, they had a thorough check of my vehicle, informed me of all the faults and gave me an estimate. They worked exactly according to the quotation, no surprises at the time of payment. The drive of my vehicle has improved to the level that I feel I am driving a new car after Empire Garages magic.
I highly recommend all the people to try for your own experience and have a little Empire Magic on your own vehicles.

Excellent!!
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THIS IS A GARAGE DEDICATED TO EXCELLENCE
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The MOT and repairs were carried out in a professional and transparent manner and the results were more than I expected.I have used this garage for the past 7 years and have always received an excellent service on my cars that needed various things like repairs,service,MOT and Performance Tuning.
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This garage is polite efficient and always prepared to explain in laymans terms what needs to be done, I highly recommed them.
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Went to Empire today for a light bulb change and a electrical fault with my indicator. They fixed the bulb in a few minutes despite being over run with jobs. They checked the indicator and provide me with a diagnoses of the problem. at the owners recommendation I booked it in to be done at the same time as my service which I have done every year at Empire

The main reason I recommend this garage is that they are crystal clear in explaining what needs to be done and the charges associated with the work. Coupled with the friendly and honest approach to customer service it makes it a very satisfying experience.

One word to summarise this garage is "Trust". The garage can be trusted to complete the work at hand in a timely manner and charge fairly.


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Very helpful and efficient.
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Brilliant garage with expert advice. Everything was smooth with no communication problems. I didnt feel like i was being forced into anything, rather helped where necessary. Overall great garage, would definately recommend
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Excellent garage, first class work and honest advice
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I used this garage in December 2012 to have my car repaired. The service received was excellent; I was given honest advice and the car was fixed quickly and to a very high standard. Further to this the garage kept me informed of the progress with my car and called as soon as it was ready. The car was cleaned inside and out before being given back to me.
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Above Excellent at all times
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Ajay and every single member of staff are proffessional and friendly, they offer a honest and reliable service for repairs sevicing and MOT's together with value for money we would recommend them to anyone
We wouldn't dream of going elsewhere
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