Williams BMW, Stockport

Ranked #117 of 211 in Greater Manchester

Services: MOT, Servicing, Tyres, Exhausts

Kings Reach Business Park Yew Street

Stockport

Greater Manchester

SK4 2JZ

Call 0161 477 6000

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Recommended

"Fixed my car at last minute and in time for my holiday. "

By Jill Eastwood, 19 May 2019

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I was due to go on holiday and the car had a problem. I called the garage and explained this. They got me in the next morning and fixed it in time for my holiday.

Visited With

My vehicle

Visited In

Apr 2019

Cost

£500-£1000

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

The staff were helpful and attended to my needs.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Poor customer service "

By Khalid amin, 2 November 2018

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Stockport Williams after Sale customer care service are very rude and disrespectful and VERY VERY DISAPPOINTING...Especially their Head of Business James Flanagan. I have written so many emails, letters but no solution has been given, I feel like I have been ripped off even they are forcing me to talk Solicitors. Please be aware of them

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

3-7 days

Visited For

Repairs

Additional Services

Work explained

Good Points

Nothing

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Shocking "

By Anonymous, 17 January 2017

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Been coming to this garage 8 years it used to be benhams who were outstanding since Williams took over and changed all the staff it's terrible the service manager is as smarmy as they come nobody in the desk has a clue about any cars never mind BMW , four times for separate things the messed up and charged me numerous trips down there like I have nothing better to do . Please don't use this shambles of a garage .

Visited In

Jan 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service in identifying a repeating engine malfunction problem and obtaining contributions from MBW and service manager."

By Anonymous, 15 April 2013

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I have a five year old BMW 320i M Sport. When an engine malfunction warning light appeared I took it into my BMW dealers Williams of Stockport. A sensor was replaced. The warning light reappeared. I took it in again and two more sensors were replaced. The bill had now come to £600. The warning light reappeared yet again. This time Williams worked on the car for a whole day and found another expensive piece of kit which required replacing. On collecting the car the bill was £900. The representative told me that he had contacted BMW and explained that although the car was five years old it had done less than 30,000 miles. Also, he told them I was a loyal customer who had bought several BMWs from Williams. He asked them in the light of this would they make a contribution. They did - £500. He then spoke to Williams’ maintenance manager who contributed another £200. The result was that I had a bill for less than £200. On top of this I was given a free courtesy car for the day.

Visited In

Apr 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Independent Vehicles Ltd, Timperley

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Andrew Wood Vehicle Repairs, Glossop

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