Westley Garage, Helston
Ranked #53 of 100 in Cornwall
Services: MOT, Servicing, Tyres, Exhausts
17B Water-Ma-Trout
Helston
Cornwall
TR13 0LW
Call 01326 569922
Reviews
Add A Review
"Very Poor Customer Service, Unhelpful not interested in customer relations."
By Anonymous, 26 January 2022
Read More
Very Poor customer service no help offered just put phone down. Will not recommend to anyone. Bought a land rover freelander 2 last april from a dealer and started having issues with injectors leaking i looked through service history and westerly garage had replaced the injector seals the previous month. It has been less than 10 months and they have failed again. They guarantee 12 months on labour and parts. I called them and was told i was not the owner at the time so no guarantee. I ask if i paid them again would they be prepared to come to some arrangement for a reduction in labour as the workmanship or parts should not have failed after 10 months. They were not interested in helping in any way and put phone down.
Visited With
My vehicleVisited In
Mar 2021Cost
£100-£500Duration
1-5 hoursVisited For
RepairsGood Points
NothingBad Points
Poor customer service did not want to hear about possible poor workmanship or Parts and did not want to put it right.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very efficient, safety concious, clean, highly efficient. "
By Anonymous, 8 March 2018
Read More
I have been using this garage for probably 10 years now, they have looked after my cars and my wife's shopping car, 14 years old with just over 5,000 on the clock, the main dealer could not believe it, they still offer me low mileage used cars.
Visited With
My vehicleVisited In
Mar 2018Cost
Up to £100Duration
1-3 daysVisited For
Wheel alignment when tyres seemed to be wearing quickly and unevenly. and MOT, Servicing, Repairs, Performance TuningAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
It gives off a sensation of honesty and trustworthyness. Every detail of the car is checked when they say something has been done, it has been done.Bad Points
Nothing.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very efficient, safety concious, clean, highly efficient. "
By Anonymous, 8 March 2018
Read More
I have been using this garage for probably 10 years now, they have looked after my cars and my wife's shopping car, 14 years old with just over 5,000 on the clock, the main dealer could not believe it, they still offer me low mileage used cars.
Visited With
My vehicleVisited In
Mar 2018Cost
Up to £100Duration
1-3 daysVisited For
Wheel alignment when tyres seemed to be wearing quickly and unevenly. and MOT, Servicing, Repairs, Performance TuningAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
It gives off a sensation of honesty and trustworthyness. Every detail of the car is checked when they say something has been done, it has been done.Bad Points
Nothing.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excelent Service."
By benson1, 11 January 2013
Read More
Good pleasant people to deal with,did a full service and M O T.Provided a loan car,job finished on time and to SAAB spec,price charged much less than previous main dealer cost to same standard of work.