Westerly BMW/MINI Exeter, Exeter

Ranked #122 of 211 in Devon

Services: MOT, Servicing, Tyres, Exhausts

Matford Park Road Business Park Marsh Barton Trading Estate

EXETER

Devon

EX2 8FD

Call 01392 822555

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"Appalling customer care"

By Anonymous, 3 March 2021

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Very poor communication. The most humiliating customer experience. On booking my mot and brake fluid change I was told if I got my car to them by 7.30am they would get it into the workshop first and turn it round in about 2 hours while I waited. At no point was I told that I would have to wait outside on a cold and showery March day with no facilities at all. Very abrupt receptionist with zero

Visited In

Mar 2021

Visited For

MOT, Servicing

Good Points

Nothing and will not be using again

Bad Points

Terrible unhelpful attitude

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Disgusting "

By Henry gill, 13 September 2020

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Poor customer service, withheld my money ignored both emails and calls. Had to contact Mini Uk to get some of money back have contacted trading standards and perhaps police next as I’m still owed money.

Visited With

My vehicle

Visited In

Aug 2020

Cost

£1000 plus

Duration

1-5 hours

Visited For

Sale

Good Points

Nothing

Bad Points

Everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"most healpful in all my dealings so far spares and service since2010"

By farmer d, 18 June 2012

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large garage small garage service well done

Visited In

Jun 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Vanborn and Radford, Exeter

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Dinan Garage, Exmouth

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