Westbury Garage

Ranked #1 of 65 in Shropshire

Services: MOT, Servicing

Featherbed Lane

SHREWSBURY

Shropshire

SY1 4NU

Call 01743 441445

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Recommended

"Couldn't recommend them more highly"

By Nickie Jones, 23 August 2023

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“Reading the reviews about Westbury Garage, it all seems too good to be true, but, having been so lucky as to have discovered them myself, I can absolutely assure everyone that it is not. Having my car looked after there is the best experience I’ve ever had in 40 years of driving, and if you are tired of today’s couldn’t-care-less attitude of so many garages and dealerships, but yearn for some good old fashioned values of decency, honesty, integrity and a genuine wish to please the customer, then go here, knowing you will have the warmest of welcomes and the best possible outcome for your beloved car. I am a full-time carer, which can often be stressful, but to have that particular stress removed is an absolute gift. Thank you Matt; you are an inspiration, and thank you to all of your team.”

Visited With

My vehicle

Visited In

Aug 2023

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Welcoming, honest, affordable & reliable

Bad Points

Nothing to dislike

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, knowledgeable & honest "

By Anonymous, 19 May 2022

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I was recommended by a friend, I can see why & I would certainly recommend to others. Thank you Westbury 5*****

Visited With

My vehicle

Visited In

May 2022

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Very professional, no hidden costs just an honest family ran business

Bad Points

Parking seemed tight although it was very busy.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Welcoming, honest, hard-working, with a customer-friendly waiting area, clean toilets and choice of drinks, from coffee to local spring water."

By Anonymous, 18 May 2021

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If you are looking for some quiet “me time” while you wait for your car, this is definitely a good place to be. Warm, friendly, a cosy relaxing area, small but tasteful, TV on hand plus coffee, local spring water etc; an oasis of calm. It seems like nothing is too much trouble and Matt’s cheerful, “How can I help you?” enthusiasm is infectious and genuine. Small and personal service; knows how to make a customer feel valued and give the peace of mind that your car is receiving the best possible attention for a price, which is probably half that of the dealerships. A courtesy car is available if not able to wait. Couldn’t be more pleased and so glad I found this garage.

Visited With

My vehicle

Visited In

Nov 2020

Cost

£1000 plus

Duration

1-3 days

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Feels very trustworthy and genuine

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service , courtesy and attention"

By patrick Kiggell, 13 February 2021

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Exemplary

Visited With

Partner's vehicle

Visited In

Jul 2020

Cost

£100-£500

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice

Good Points

Attention . feedback , punctuality , standards

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"PROFESSIONAL "

By Anonymous, 8 December 2020

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Me and my family always go to Westbury Garage for any repairs M. O. T service etc. They really are a great garage. Very reasonable and efficient.

Visited With

My vehicle

Visited In

Dec 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

The price, the staff, and the customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"EXCELLENT"

By Anonymous, 18 November 2020

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As a woman I have found it extremely difficult to find the right garage that doesn't try to rip me off. Westbury garage however is by far the best garage I have taken my car to, I am now a returning customer due to there honesty and professionalism. I have recommended to friends and family - the majority now go to Westbury garage in Shrewsbury.

Visited With

My vehicle

Visited In

Nov 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Friendly, Honest and Professional staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, freindly & reliable "

By J Denson, 19 February 2020

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Service & MOT carried out as arranged, vehicle was even collected & delivered from my home at no extra charge. Some minor advisories mentioned, price given & approx timescale to do them in - No pressure, excellent service. Car was even washed & vacuumed on return. 5****

Visited With

My vehicle

Visited In

Feb 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Lovely people, no hidden cost's & excellent pricing.

Bad Points

There's nothing not to like.......

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great prices, great service, very nice people"

By Gdanger, 8 October 2012

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Over the last 5 years I have used Westbury for servicing, and have bought cars from this garage. The service and prices has always been excellent. I can recommend this garage highly

Visited In

Aug 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

DMS Autocentre, Shrewsbury

Read More

Church Road Garage

Read More

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