Westbury Garage
Ranked #3 of 65 in Shropshire
Services: MOT, Servicing
Featherbed Lane
SHREWSBURY
Shropshire
SY1 4NU
Call 01743 441445
Reviews
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Recommended
"Welcoming, honest, hard-working, with a customer-friendly waiting area, clean toilets and choice of drinks, from coffee to local spring water."
By Anonymous, 18 May 2021
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If you are looking for some quiet “me time” while you wait for your car, this is definitely a good place to be. Warm, friendly, a cosy relaxing area, small but tasteful, TV on hand plus coffee, local spring water etc; an oasis of calm. It seems like nothing is too much trouble and Matt’s cheerful, “How can I help you?” enthusiasm is infectious and genuine. Small and personal service; knows how to make a customer feel valued and give the peace of mind that your car is receiving the best possible attention for a price, which is probably half that of the dealerships. A courtesy car is available if not able to wait. Couldn’t be more pleased and so glad I found this garage.
Visited With
My vehicleVisited In
Nov 2020Cost
£1000 plusDuration
1-3 daysVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
Feels very trustworthy and genuineBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Fantastic service , courtesy and attention"
By patrick Kiggell, 13 February 2021
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Exemplary
Visited With
Partner's vehicleVisited In
Jul 2020Cost
£100-£500Duration
1-3 daysVisited For
Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoiceGood Points
Attention . feedback , punctuality , standardsBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"PROFESSIONAL "
By Anonymous, 8 December 2020
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Me and my family always go to Westbury Garage for any repairs M. O. T service etc. They really are a great garage. Very reasonable and efficient.
Visited With
My vehicleVisited In
Dec 2020Cost
Up to £100Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
The price, the staff, and the customer serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"EXCELLENT"
By Anonymous, 18 November 2020
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As a woman I have found it extremely difficult to find the right garage that doesn't try to rip me off. Westbury garage however is by far the best garage I have taken my car to, I am now a returning customer due to there honesty and professionalism. I have recommended to friends and family - the majority now go to Westbury garage in Shrewsbury.
Visited With
My vehicleVisited In
Nov 2020Cost
Up to £100Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
Friendly, Honest and Professional staffExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest, freindly & reliable "
By J Denson, 19 February 2020
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Service & MOT carried out as arranged, vehicle was even collected & delivered from my home at no extra charge. Some minor advisories mentioned, price given & approx timescale to do them in - No pressure, excellent service. Car was even washed & vacuumed on return. 5****
Visited With
My vehicleVisited In
Feb 2020Cost
£100-£500Duration
1-5 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
Lovely people, no hidden cost's & excellent pricing.Bad Points
There's nothing not to like.......Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great prices, great service, very nice people"
By Gdanger, 8 October 2012
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Over the last 5 years I have used Westbury for servicing, and have bought cars from this garage. The service and prices has always been excellent. I can recommend this garage highly
