Westbury Garage
Ranked #1 of 65 in Shropshire
Services: MOT, Servicing
Featherbed Lane
SHREWSBURY
Shropshire
SY1 4NU
Call 01743 441445
Reviews
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Recommended
"Couldn't recommend them more highly"
By Nickie Jones, 23 August 2023
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“Reading the reviews about Westbury Garage, it all seems too good to be true, but, having been so lucky as to have discovered them myself, I can absolutely assure everyone that it is not. Having my car looked after there is the best experience I’ve ever had in 40 years of driving, and if you are tired of today’s couldn’t-care-less attitude of so many garages and dealerships, but yearn for some good old fashioned values of decency, honesty, integrity and a genuine wish to please the customer, then go here, knowing you will have the warmest of welcomes and the best possible outcome for your beloved car. I am a full-time carer, which can often be stressful, but to have that particular stress removed is an absolute gift. Thank you Matt; you are an inspiration, and thank you to all of your team.”
Visited With
My vehicleVisited In
Aug 2023Cost
£100-£500Duration
1-5 hoursVisited For
Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
Welcoming, honest, affordable & reliableBad Points
Nothing to dislikeExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly, knowledgeable & honest "
By Anonymous, 19 May 2022
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I was recommended by a friend, I can see why & I would certainly recommend to others. Thank you Westbury 5*****
Visited With
My vehicleVisited In
May 2022Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
Very professional, no hidden costs just an honest family ran businessBad Points
Parking seemed tight although it was very busy.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Welcoming, honest, hard-working, with a customer-friendly waiting area, clean toilets and choice of drinks, from coffee to local spring water."
By Anonymous, 18 May 2021
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If you are looking for some quiet “me time” while you wait for your car, this is definitely a good place to be. Warm, friendly, a cosy relaxing area, small but tasteful, TV on hand plus coffee, local spring water etc; an oasis of calm. It seems like nothing is too much trouble and Matt’s cheerful, “How can I help you?” enthusiasm is infectious and genuine. Small and personal service; knows how to make a customer feel valued and give the peace of mind that your car is receiving the best possible attention for a price, which is probably half that of the dealerships. A courtesy car is available if not able to wait. Couldn’t be more pleased and so glad I found this garage.
Visited With
My vehicleVisited In
Nov 2020Cost
£1000 plusDuration
1-3 daysVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
Feels very trustworthy and genuineBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Fantastic service , courtesy and attention"
By patrick Kiggell, 13 February 2021
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Exemplary
Visited With
Partner's vehicleVisited In
Jul 2020Cost
£100-£500Duration
1-3 daysVisited For
Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoiceGood Points
Attention . feedback , punctuality , standardsBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"PROFESSIONAL "
By Anonymous, 8 December 2020
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Me and my family always go to Westbury Garage for any repairs M. O. T service etc. They really are a great garage. Very reasonable and efficient.
Visited With
My vehicleVisited In
Dec 2020Cost
Up to £100Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
The price, the staff, and the customer serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"EXCELLENT"
By Anonymous, 18 November 2020
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As a woman I have found it extremely difficult to find the right garage that doesn't try to rip me off. Westbury garage however is by far the best garage I have taken my car to, I am now a returning customer due to there honesty and professionalism. I have recommended to friends and family - the majority now go to Westbury garage in Shrewsbury.
Visited With
My vehicleVisited In
Nov 2020Cost
Up to £100Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
Friendly, Honest and Professional staffExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest, freindly & reliable "
By J Denson, 19 February 2020
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Service & MOT carried out as arranged, vehicle was even collected & delivered from my home at no extra charge. Some minor advisories mentioned, price given & approx timescale to do them in - No pressure, excellent service. Car was even washed & vacuumed on return. 5****
Visited With
My vehicleVisited In
Feb 2020Cost
£100-£500Duration
1-5 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
Lovely people, no hidden cost's & excellent pricing.Bad Points
There's nothing not to like.......Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great prices, great service, very nice people"
By Gdanger, 8 October 2012
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Over the last 5 years I have used Westbury for servicing, and have bought cars from this garage. The service and prices has always been excellent. I can recommend this garage highly