Wallis and Son Ltd

Ranked #16 of 125 in Cambridgeshire

Services: MOT, Servicing, Tyres, Classic cars, Rental

Cavendish House Cambridge Road Barton

CAMBRIDGE

Cambridgeshire

CB23 7AR

Call 01223 643028

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Recommended

"The most reliable and professional Garage that I have ever dealt with in a lifetime of motoring"

By Dr Nick Baylis, 15 October 2020

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I took my treasured eighteen year old Jaguar in for its MoT and Winter Health Check and Full Valet. It was back with me by the end of the day, looking fabulous. It's been the same for 10 years now with Wallis & Sons: they take highly professional and sensible care of my car at very reasonable, costs. I can trust them to do what's necessary, and to keep me well-informed about the options and their advice. It's a pleasure to be able to pick up the phone to such old school professionalism. Dr Nick Baylis, 27 years a resident of Cambridge

Visited With

My vehicle

Visited In

Oct 2020

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Very Efficient, Very Fair and Very Friendly

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"100% Above and Beyond"

By martin barwell, 24 December 2019

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The staff are very helpfu.l Michael fish could not do any more for us. He did everything he could to help us out and make sure it all went smoothly. We thank you very much and the people in the work shop who also did thier best.

Visited In

Dec 2019

Visited For

custom service

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

The Staff and Service

Bad Points

Nothing to not like.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Janice Mills, 14 October 2018

Read More

Excellent personal and mechanical service Recommend them to all my friends and they are also delighted with overall service Also local

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Everything, service and staff and communication

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional and technically excellent"

By Anonymous, 6 September 2018

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BMW 3 Series. I had been noticing a lack of power recently, together with mis-firing when the engine was under load. A day later the 3ngine management light came on. Phoned Wallis, they scheduled the car in for 3 days time. Initial investigation registered that cylinder 3 was not firing due to plug and ingnition coil issues. With this fixed the engine was still not running correctly. Now the problem was timing on cylinders 2 and 4. Full investigation revealled Timing Chain, tensioner, and Vanos units. Issue at this point was we needed the car for the weekend for the start of our two week holiday. Wallis had the car fixed and ready by the Thursday morning, and I have to say that the car is running better than it has for a long time. The work was expensive, but prior to undertaking the work Wallis checked on the retail value of the car to see if it was worth undertaking the work.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£1000 plus

Duration

3-7 days

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Great job. Got to the bottom of a lack of power problem. Engine is now running better than ever and the report on work carried out was excellent

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Top Notch outfit"

By Kevin Ingrey, 28 July 2017

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Never be afraid to use these guys ! You will be treated like a customer should be. My Mercedes S Class is a chauffeur vehicle and has to be tip top. Wallis ensure you have a courtesy car if you require one and you drive away with confidence. They are excellent value and above all, trust worthy. Try them out, you won't be disappointed. Kevin

Visited In

Jul 2017

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Next day service with a free loan car, friendly and local garage services "

By Alfie Bone, 10 August 2016

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We took our car in for a repair to the brakes, however the parts were delayed and we needed to tow my wifes horse box, the service team managed to get us a 4x4 tow vehicle that we could use over night to move the horse and we then collected are car the next morning all washed and ready to go, great service and they are willing to do whats needed to get the job done and keep you mobile while yours is being repaired. Great help having a hire department on site too!

Visited In

Aug 2016

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Quick and friendly service from a family business "

By Alfie Bone, 20 August 2015

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As a family we have used wallis's garage in Barton as our local garage and shop for many years. Recently they have helped us fix our ageing car after it broke down and with some great advice from Elliot wallis we have decided its time to move to a new one which they even helped us with! A great family run business in all areas and helpful and friendly staff willing to help even at short notice!

Visited In

Aug 2015

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Family run business offering great service and value for money"

By OliviaWells, 27 August 2014

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I recently took my VW to Wallis & Son for the first time as a previous VW main dealer I was using had become very expensive, greatly lacked in customer service and could only give me a loan car in 3 weeks time! After using Wallis & Son I will definitely be going back and wish I had always used them in the past. Really friendly helpful people on reception. Loan car brought round for me ready to go and when I collected my car it had been valeted. The cost for servicing my car was also cheaper than the main dealer I was using. Highly recommend them!

Visited In

Aug 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Almost as good as a BMW / Audi dealer without the additional cost"

By Colin Cowpat, 11 July 2014

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I have used Wallis and son for both our family cars for over 15 years and wouldn't go anywhere else to have our cars serviced. Its a family run garage with Elliott Wallis running the workshop side of the business. Recently my daughter broke down on the M11 motorway on a busy Friday afternoon. After one phone call they arrange to have the car towed back to their HQ, arranged a courtesy car within 30 minutes all this in the space of two hours. They then fixed the car over the weekend and had it repaired in time for my daughter to collect on Monday afternoon. How is that for service! Their branded tyres are also priced at a healthy discount Highly recommended.

Visited In

May 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A dependable family firm that provides excellent service at a reasonable cost"

By mitch308, 21 November 2011

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I took my 9 year old BMW 530D in to Wallis of Barton recently because although I had just replaced the original battery, the new one was not holding a charge well. The engineer on service reception listened to my description of the symptoms and immediately diagnosed a faulty heater resistor, apparently a common failing on old BMWs, which turned out be a correct diagnosis. The job was completed the same day and they kept it overnight to check it was OK. I was supplied with a free courtesy car, and when I returned to collect the car the following day it had been beautifully valeted. Having looked at the job description on BMW forums it looks a horrible fiddly thing to do so I was quite happy with the hour they charged. I have used Wallis several times in the past and this is typical of the excellent service they consistently provide. Certainly a firm to be trusted in the Cambridge area.

Visited In

Nov 2011

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Expensive and offering poor value"

By Cris_on_the_gas, 27 June 2011

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Took car for MOT, they did not complete this at the allocated time so when I went to collect the car 1 and a half hours after it should have been tested they had not started it. Then they we non too apologetic for not doing it. The car eventually failed and then they were not very friendly in pointing out the areas of concern. Took the car away then returned it to them for both restest and repair on some of the items. Despite asking them to consider waiving the retest fee they insisted that a retest fee was paid despite charging £225 for the work they did. The work was done to an acceptable standard but their MOT tester and service receptionist need to visit a different charm school. Average garage who charge top rates

Visited In

Jun 2011

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

John R Ford & Sons Ltd

Read More

De Freville Engineering, Cambridge

Read More

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