Vines Of Guildford

Ranked #116 of 203 in Surrey

Services: MOT, Servicing

21 Moorfield Road Slyfield Industrial Estate

GUILDFORD

Surrey

GU1 1RD

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"Used to be Good, Now Poor"

By HappyHippo, 24 September 2020

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In total, Vines had my car for almost 3 weeks: 2 weeks to fit an airconditioning compressor and almost a week to repair the bodywork they damaged, while it was under their care for the air conditioning repair. They didn't own up to the damage; the delivery driver tried to run away after dropping it off. After repair, they refused to give me a warranty for the repair! The management of 'my case' appeared chaotic from start to finish. My car is less than 3 years old and the work was carried out under warranty.

Visited With

My vehicle

Visited In

Sep 2020

Duration

2 weeks plus

Visited For

Repairs

Good Points

Near me

Bad Points

2 weeks to fix an under guarantee air conditioning breakdown then returned the car with damage to bodywork, they hoped I wouldn't notice

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