Vehicle Accident Repair Centre Ltd

Ranked #13 of 32 in Bexley

Services: MOT, Servicing

Unit 5, Five Arches Business Estate, Maidstone Road

Sidcup

Kent

DA14 5AQ

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"Completely not good enough!"

By Miss Shelby Ford, 26 April 2019

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My car went in for repair here through my insurers. The car was returned to me with a completely different shade - my car silver, re-spray was dark grey, noticeable from 100 yards away, I refused the car, it came back with the shade a bit better but with lines on the respray area, the third time, still lines but I accepted the car back because I needed it and their hire car is not helpful! Upon driving my car some distance I noticed power performance issues and the radio/nav kept turning itself off. Diagnosed by independent engineer as an ECU problem! Not only can these repairers not do a sufficient spray job, but their mechanics are obviously inefficient as well. I received no explanation as to how the car could have left the workshop in such a shoddy state. To add insult to injury, they fine me an inflated amount for a Toll crossing which I was told NOT to pay because they pay it and any crossings would come off my card at the end of the hire period. Completely inefficient in every way.

Visited With

My vehicle

Visited In

Apr 2019

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Repairs

Good Points

Nothing.

Bad Points

Extremely poor repairs.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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