Uckfield Motor Services

I took my 2007 Audi A3 in for a service and timing belt based on The AA’s diagnosis. UMS advised proceeding with over £500 of work for the timing belt before properly assessing the vehicle’s full condition. Rather than doing the service and health check first—which might have flagged bigger issues—they pushed ahead with the more costly repairs. After this, they told me it would need an additional £1,800 of work, which would make the car an economic write-off. Another reputable garage has since confirmed that the majority of that work wasn’t even necessary, and the car was roadworthy. I raised this with UMS and gave them the opportunity to resolve it fairly. They declined and refused to acknowledge that anything had been mishandled. Personally, I found this a bit dishonest and disappointing from a business that presents itself as trustworthy. I wouldn’t return, nor would I recommend UMS if you’re looking for careful, transparent advice — especially if your car is older or has limited value.

1

Guy had my transit back up and running within 15 mins of pulling into the car park. Such friendly service.

This family run garage has been servicing my 2002 Jaguar X-Type for over 10 years and I have been and still am delighted with the quality, standard and professionalism of all the staff. well done.

I had my clutch and flywheel replaced on my skoda at Uckfield Motor Services. The whole experience from booking it in, to being kept informed and picking the car up was amazing. They cleaned the car and got it sorted in a day. Amazing customer service!!

I have had some bad experiences in garages in the past but Ums put my faith back in garages. Very professional outfit and no job seems to much for them. Will be using again.

I have been returning to this garage for my car's Annual Service and MOT for many years. The family tradition remains strong and loyal and I will continue to support and promote UMS.

Have been using Uckfield Motor Services for years and they have always gone above and beyond for me and my family cars. Great service and Harry and Edward are amazing.

Used this garage for the first time after getting fed up with main dealers, spot on job, even sent me a video to let me know what was wrong and going on with my car. Will be using again.

I have used Uckfield Motors for the MOT and Servicing of my X-Type Jaguar for many years and their standard remains high and I will return there next year for the same service.

Annula Service, MOT and renewal of both lamda/oxgen sensors for my X-Type Jaguar. All done in good time and at a fair price.