Thurlow Nunn

Ranked #67 of 132 in Norfolk

Services: MOT, Servicing, Tyres, Exhausts

142-144 Victoria Road

DISS

Norfolk

IP22 4JJ

Call 01379 642241

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Recommended

"Competent mechanics but lack of parking and slow checkout"

By Clive Johnson, 22 April 2021

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Shiny smart showroom and seemingly thorough competent mechanics. What lets them down is the attempt to cram too much business onto one site without enough parking since they closed their other site in town. The checkout is very slow not helped by sharing one card reader between all the positions! Perhaps through lack of time or Covid, they did not go through the recommendations for further work, and did not wash the car even though I had refused a courtesy car. I did not book online because when I tried last year it would only let me book a service OR an MOT and not both, however my telephone booking was answered instantly and handled very well.

Visited With

My vehicle

Visited In

Apr 2021

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Good Points

The mechanics seem to know their stuff which is the most important thing

Bad Points

Lack of parking ever since they closed their other site in the town

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent customer service."

By Anonymous, 20 March 2021

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Went in for my M.O.T. Punctual.Professional. Excellent rapport.

Visited With

My vehicle

Visited In

Mar 2021

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Customer service

Bad Points

Felt valued

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

St. Mary's Garage

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Mill House Garage, New Buckenham

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