The Village Garage, Bishops Waltham

Ranked #32 of 242 in Hampshire

Services: MOT, Servicing, Tyres, Exhausts

Hoe Road Bishop's Waltham

Bishops Waltham

Hampshire

SO32 1DS

Call 01489 892121

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Recommended

"Friendly and honest garage"

By Anonymous, 1 April 2020

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The car was booked in primarily for an electrical fault which the main dealer was unable to identify. The technicians at the village garage investigated the fault and proved the faulty part meaning my money wasn't wasted. The car was also serviced as part of its visit. I was very pleased with their approach and communication, not to mention much cheaper than the Audi dealer.

Visited With

My vehicle

Visited In

Apr 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Communication and technical understanding

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Supportive, honest and efficient "

By Anonymous, 20 February 2020

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Any problems explained before extra work started, face to face or on phone. Happy to stop work to discuss anythingThe staff appear to enjoy working here, they are interactive and pleasant. Tyey were happy to drive me home before starting on my car

Visited With

My vehicle

Visited In

Feb 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Positive and intelligent customer relationships

Bad Points

Not much

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"All the staff want to give their customers reliable work and value for money"

By Anonymous, 11 October 2018

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See my previous comments. Any repair is discussed prior to the work which meant the fitting of a reliable used spare part saved me a great deal. The staff really want to solve any problem and offer a. really good. service - they are really nice people!

Visited With

My vehicle

Visited In

Sep 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Positive attitudes and high standard of service

Bad Points

Parking sometimes a little difficult

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"They provide honest and thorough service"

By Anonymous, 8 March 2018

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After a number of visits I trust that they are honest, knowledgeable and thorough.

Visited With

My vehicle

Visited In

Feb 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They care about their customers

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and excellent care"

By allotmentjean, 1 February 2016

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I have been using this garage for some years and hVe always received good advice regarding my vehicles. You need to book car service in advance as they are so busy. If I have had an emergency, they come up trumps.

Visited In

Feb 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly service, willing to go the extra mile and not always trying to maximise their profits"

By RobertBRF, 28 August 2014

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I dropped my car in to sort out a nasty rattle. They identified it as the heat shield on the catelitic converter and managed to fix it and because they didnt need any parts and it didnt take long they didnt charge.

Visited In

Apr 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful and efficient service, coupled with honest advice and recommendations."

By Dolson, 6 September 2013

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Having used the Village Garage, Bishops Waltham for well over 10 years for servicing, MOTs and repairs on a Rover, Toyota, Nissan and now Skoda cars, I have always been impressed by their service and helpful attitude. Honest advice is given regarding repairs or services required or not required. Recently booked Skoda in for annual service plus MOT and a repair. The repair and MOT were dealt with, however they had checked the on board computer and no service was yet required ( I come from a time when car servicing was carried out annually!) so they would leave it until it was due. That is why I keep going back.

Visited In

Sep 2013

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, helpful, knowledgeable, willing to go the extra mile and very reasonably priced!"

By Keith XKR, 6 August 2013

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Faced with a non starting Jaguar XKR and let down by two mobile diagnostic firms (both found on the local Checkatrade list!), I stumbled upon The Village Garage and asked their advice. Despite being choked with work, they diagnosed my problem (expired fuel pump) recovered the vehicle and carried out the replacement. I was kept informed of progress, had options presented and was able to have a genuine dialogue with the mechanic. It transpired I needed two tyres also, so by the end I had an four figure bill. However, I calculate that had I done the work myself I would have saved only £240. I have since returned for servicing and MOT; I was treated similarly. I really feel I have found a gem. Not every non specialist would be willing to take on a car of this ilk but I am happy to trust it to these people. Would I recommend to a friend? To Her Majesty's chauffeur!

Visited In

Aug 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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