T L Darby Volkswagen UK, Burton on Trent
Ranked #49 of 105 in Staffordshire
Services: MOT, Servicing, Tyres, Exhausts
New Street Garage New Street
"Best main dealer that I have used in the last 25 years"
By Bill Fryers, 29 May 2018
Over the last 6 years they have always done a good job at fair pricing and have been helpful. Notably better than the dealers that I have used on my previous cars
Visited WithMy vehicle
Visited InJan 2018
CostUp to £100
Visited ForMOT, Servicing
Additional ServicesCar cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car
Good PointsHelpful, Good service. Prices reasonable for a main dealer
Bad PointsFor a main dealer they are customer focussed
Quality of Service
Value for Money
"Excellent service & helpful attitude of service reception staff"
By John Cunningham, 18 August 2011
I have had a continuing problem with the master & slave cylinders on the clutch of my Volkswagen Eos TDI This is the 3rd master cylinder to be fitted in under 3 years. T L Darby supplied me with a free courtesy car for 2 weeks, & did the work free of charge. I think this is excellent as the car has done nearly 90,000 miles & the fault must be with the Parts not the fitting. They have always been courteous & helpful, a welcome change.