Swift Auto Centre

Ranked #63 of 142 in Lincolnshire

Services: MOT, Servicing, Accident repairs

Swift Auto Centre 462 Laceby Road

Grimsby

Lincolnshire

DN34 5NB

Call 01472 312345

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"Aweful, over charged, augmentative and aggressive staff!!"

By Anonymous, 25 May 2023

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Had a new exhaust fitted and oil + filter change and was Charged £70 for oil for a 2008 Peugeot 107.....3.1 litres so works out to £23 a litre!!!!! When questioned about the bill was told oil is expensive with no breakdown, argumentative, evasive and aggressive staff member had two of them arguing with me, 2nd one stepped in not knowing what car or oil we was discussing but argued anyway that it was perfectly acceptable to charge fo 5 litres of oil as it had to be specially ordered in...5/30 oil!!. car takes 3.1 litres, oil in question was found on-line for less than £30 for 5 litres retail price baring in mind they buy trade! yet they chose to charge double then add VAT, other garages I have used charge for the amount of oil used and my last service with 5/30 oil was £8.61 per litre plus VAT, but still they stood by their charges, a very unpleasant experience, I would suggest that you avoid this place!.

Visited With

My vehicle

Visited In

May 2023

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Good Points

They did the work in a day.....but that's it!

Bad Points

I understand that they need to make a profit but they took the micky BIG time on the cost of the oil, I did not dispute their labour or other parts costs!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Honest"

By Anonymous, 18 April 2018

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I don’t have to pretend to be knowledgable not to get ripped off

Visited With

My vehicle

Visited In

Apr 2018

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Always a great service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"General repairs"

By Sam Boyd, 20 July 2017

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Honest reasonably priced

Visited In

Jul 2017

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Astle BMW, Laceby

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