Stratstone Mercedes-benz Of Bradford

Ranked #107 of 182 in West Yorkshire

Services: Tyres, Exhausts

Victoria Shopping Centre Thornton Road

BRADFORD

West Yorkshire

BD8 9BN

Call 01274 360600

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"Untrustworthy "

By Anonymous, 5 December 2018

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We just arrived in Bradford when the car would not start after stopping for a short stop.Joined aa but then the car started up ok,so took it to strathmore on Thornton road where they repaired the six year old merc for 1600pounds,could not believe it because it’s only done less than 60000miles.they changed the bars to the front wheels after giving a health check.when my father took the bars to his registered Mercedes mechanic they said why have you brought those here,my father told them what happened and they said they would not have changed them and it was only a nine pound relay switch to fix the car.They might have been short of work l think

Visited With

Family member's vehicle

Visited In

Jul 2018

Cost

£1000 plus

Duration

1-3 days

Visited For

Repairs

Additional Services

Courtesy car

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Do not trust them!!"

By Erdin Halil, 5 October 2018

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I purchased A used 2016 Mercedes A class with 32265 miles from them within 3000 miles I started to experience uneven wheel wear. So I contacted them to get it sorted but was told it was not covered by the warranty and the problem could of happened after I bought the car and so they refused to fix the problem themselves leaving me to complain to trading standards.

Visited With

My vehicle

Visited In

May 2018

Cost

£1000 plus

Visited For

Purchase Of Second hand A class

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Dishonest and best avoided. If you must use them, get third party to verify work done."

By abiowo, 4 November 2013

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Bought an Approved Used Mercedez-Benz B-class from this dealer. On test drive, I complained the brakes were acting funny. I was told the brake had been checked and the engineers found it satisfactory. 2 months down the line, brake failed. Mercedez Benz of Sheffield found both front and rear bakes faulty and reported to Bradford. Halfords also found the brakes were dangerously and badly corroded. Repeatedly chased the garage. They did not accept responsibility and never returned calls. Reported to Mercedez customer services only for the garage to claim no knowledge of the issues despite several direct conversations and report from Mercedez-Benz of Sheffield. Avoid this garage by all means. They are dishonest and untrustworthy. If you must use them, make sure you double check whatever they claim they've done.

Visited In

Apr 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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