Stratstone Harrogate

Ranked #6 of 119 in North Yorkshire

Services: MOT, Servicing, Tyres, Exhausts

Princess Royal Way

HARROGATE

North Yorkshire

HG3 1LG

Call 01423 855500

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Recommended

"Customer service as it should be."

By strathspey, 9 January 2020

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I arrived as the garage opened and was dealt with immediately. A (new) loan car was provided, and the staff kept me updated throughout the day on how my car was progressing through their system. Documentation was comprehensive and explained to me. Pricing for the job was detailed and fair, and there was no pressure to have other (recommended) work carried out.

Visited With

Partner's vehicle

Visited In

Jan 2020

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car, Online booking

Good Points

The smooth, professional way they handled my business. The efficient mechanics and the car was ready on time. They kept me updated throughout the day on the progress of the car through the workshop.

Bad Points

Parking space was somewhat tight.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and efficient service"

By strathspey, 25 September 2019

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I arrived ( from 38 miles away) at 8 am and was promptly dealt with and a clean loan car provided. The service desk staff were friendly and efficient. I have used this garage for the past 7 years, both for car purchases and service and have always found the services professional and the staff welcoming and always willing to prime with a loan car.

Visited With

My vehicle

Visited In

Sep 2019

Cost

Up to £100

Duration

5-9 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car, Online booking

Good Points

Skilled mechanics and good customer care

Bad Points

The need to leave my car all day for an MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Brookroyd, Harrogate

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Apex Garage

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The car was washed and cleaned

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