Sytner Maidenhead BMW

I had to take my car to them for engine coolant flush since they provided the wrong one in the first place. After the car was returned to me I noticed my car has been properly messed up. They spent 3.5 hours flushing engine coolant and the the car was returned to me I found the following issues 1) My variable damper control has been messed up, it doesn't work properly anymore specially for rear suspension. 2) auto brightness of the instrument cluster and iDrive display have gone wonky. It goes extremely dark while other times it gets extremely bright. 3) Wing mirrors glass has been replaced with cheap alternatives. 4) the park distance control sensors and blind spot monitoring have also been messed up with. I am still in the process of figuring out what else they have messed up. When I asked them to review the CCTV footage, I was conveniently told the CCTV cameras were down, so there's no accountability of the technician. The head of business is the biggest lying crook I have ever come across. He didn't give consent to record calls and promised me to provide call recordings and never did. Avoid, run away, look elsewhere.

Up till my last BMW Service the standards at Sytner Maidenhead have been positive for many years. I recently booked in for an oil service at an agreed price and dropped my car to the service centre. Was subsequently called to be told it needed a substantial oil change resulting in a vastly higher premium and would also need an brake fluid change resulting in a quote twice as much as originally quoted. I reluctantly instructed them to go ahead with the work and collected the car later that day. A few weeks later the service due light has come on. Not impressed and wont be using or recommending this company in the future.