Stephen James Bromley
Ranked #13 of 32 in Bromley
Services: MOT, Servicing
4 Bickley Road
BROMLEY
BR1 2NE
Call 020 8295 8500
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"New owner Hedlin moves in - Service quality moves out"
By Anonymous, 5 August 2024
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My experiencer of a major service last Friday was awful, expensive, incomplete and I left feeling I was duped. I had discussions with 3 members of the service team to resolve my issues - NOT ONE had any understanding, sympathy or willingness to resolve the problems. I can only assume this failure is due to the Hedin take-over or senior managers being on leave
Visited With
My vehicleVisited In
Aug 2024Cost
£100-£500Duration
1-5 hoursVisited For
ServicingGood Points
I have received excellent, quality service from the Stephen James Bickley Road team in the past.Bad Points
Un caring, unprofessional attitude.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent"
By Anonymous, 21 February 2021
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Did everything I asked for in time and within budget.
Visited With
My vehicleVisited In
Feb 2021Cost
£100-£500Duration
1-3 daysVisited For
MOT, ServicingAdditional Services
Work explained, Great customer serviceGood Points
Communication, service and politeness. Also Covid complianceBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Good communication and willing to help"
By luxurycars, 21 August 2012
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I have been v happy with their service so far!
