Simon Hartwell Ltd

Ranked #61 of 99 in Dorset

Services: MOT, Servicing, Tyres, Exhausts

236-240 Ringwood Road

FERNDOWN

Dorset

BH22 9AR

Call 01202 893589

Get A Quick Quote
Trusted, reviewed and verified garages in your area.
Powered By

Reviews

Add A Review


Recommended

"Great Service from Chris"

By Anonymous, 11 April 2024

Read More

A real breath of fresh air when dealing with Chris at Simon Hartwell. He was very knowledgeable and provided us with a relaxed no pressure sales process. We bought the car from them and have so far been very pleased.

Visited With

My vehicle

Visited In

Mar 2024

Cost

£1000 plus

Duration

1-2 weeks

Visited For

Used Car

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Friendly and honest

Bad Points

Honest, no pressure approach.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Awful"

By Anonymous, 31 January 2024

Read More

Awful. On 6th October 2023 we had our Citroen Grande Picasso serviced here. The following day we tried to drive from Bournemouth to Market Harborough and broke down with our two children on the A43 just after a slight bend where there was no hard shoulder. The AA couldn’t recover us safely and the police had to close the road. The AA mechanic immediately diagnosed the problem, our timing belt had degraded blocking the oil system. He told us this should have been picked up during the service as it was a known fault with Citroens. The garage rudely refuted this, so I checked with a mechanic who is a family friend. He told me “the problems experienced with the Puretec belt failures means all technicians should check thoroughly after draining the oil for rubber deposits”. In this instance this clearly wasn’t done and not only were the garage not apologetic but they were rude and patronising. We had to wait five weeks for them to replace the timing belt and were without a car for this time. I would never jeapordise the safety of me and family by going to them again.

Visited With

My vehicle

Visited In

Oct 2023

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Servicing

Additional Services

Car cleaned

Good Points

They cleaned my car

Bad Points

Terrible car service, terrible customer service-rude, patronising staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good service, reasonable pricing, freindly and helpfull."

By John Uxb, 6 August 2012

Read More

I bought a used C4 from this garage last year and got a good deal on an excellent car. No problems or issues. C4 has just been back for an annual service and MOT. Again no issues and very reasonable charges.

Visited In

Jul 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Library Road Garage, Poole

Read More

West Way Motor Engineers Ltd, Bournemouth

Read More

Your Review of Simon Hartwell Ltd

Your Visit

I visited this garage in: *

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence *

What was good about this garage?

What didn't you like about this garage?

Your Review *

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall *

12345

Would you recommend this garage to a friend? *

Yes No

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .
* required fields