S and L Motor Vehicle Services, Darlington

Ranked #22 of 55 in County Durham

Services: MOT, Servicing, Tyres, Exhausts

Albert Street

Darlington

County Durham

DL1 4AE

Call 01325 789644

Reviews

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Recommended

"Fair, honest and reasonably priced."

By Anonymous, 18 July 2018

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My car went into limp mode while I was driving down the motorway and the RAC towed it into S & L. This garage must be really busy because there were cars absolutely everywhere and the phones were constantly ringing, luckily, they managed to find the fault quite quickly. The turbo had gone! They gave me a price and were honest that it would be a few days before they could start working on it. I got a few quotes but they were one of the best so I decided to leave the car with them. A bolt snapped in the DPF so it took longer than expected, which was a nightmare for me but it's just one of those things. I know they got the car done as quickly as they could. And I know I'll always take my car back to them. I've always hated going to the garage, I never know what they're talking about it's always cost me an arm and a leg. But they explained things to me so I sort of understood, they were always friendly and polite, and it was nowhere near as expensive as I was quoted in other places. My normal garage would have charged almost double!

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-2 weeks

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Honest with work required and timescale, good price.

Bad Points

Difficult to get hold of at times

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Awful service they had my car for 5 weeks and only did basic diagnostics! They didn't even establish the problem."

By Anonymous, 12 July 2018

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My car cut out less than a mile from this garage I managed to limp it to SL Motor Vehicle Services. I had already established by briefly inspecting it myself that there was no fuel to the engine from the tank myself we just needed to find out why. They looked at it a week later after saying they were busy. After plugging the diagnostic computer in and trying to prime the engine by hand they agreed it looked like a fuel supply issue from the tank. They told me the next job was to drop the fuel tank. I asked them then whether they had time to do this and they said probably next week. The maybe next week reply was repeated week after week. By the 5th week I was getting frustrated not only with the timescale but the shirty replies from the receptionist she even hang up on me. Nearly 5 weeks later I have just had it towed to a different garage because they hadn't done another thing on it. They didn't charge me a penny which was one good thing. They obviously prioritise all MOT and Servicing over all repairs they have big commercial service contracts aswell. Do not use this garage for repair work unless you can do without your car for a few months!

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

2 weeks plus

Visited For

Repairs

Good Points

At least they didn't charge me anything for trying to diagnose the problem but had car 5 weeks and didn't even get that far.

Bad Points

Constantly telling me they would get round to my car and didn't get time in the 5 weeks they had it.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Absolutely brilliant"

By Leanne gilbey, 12 October 2016

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I booked my car in for a service. I was made to feel at ease and nothing was a bother for Steven to explain. I have no idea when it comes to cars. Steven explained every process to me from what he had serviced on my car and when I asked a question it was not a problem to him to explain. I will definitely recommend this garage to all my friends and family. 10/10 to this garage.

Visited In

Oct 2016

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest and reliable "

By Smair, 3 July 2016

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Had my car in for mot the vehicle went straight through with a few advisories. When I picked my car up they gave me there opinion of how soon some of the advisories would last most of which they told me would last till the next mot test. The only one I needed to sort quickly was one of my tyres was on 2mm which I got them to do there and then Brilliant service

Visited In

May 2016

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Derek Campbell Exhaust and Tyre Centre, Stockton-on-Tees

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Andy Keel Motoring Services

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