Ryan Autocare, Denny

Ranked #205 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts, Used cars

Broad Street

Denny

Striling

FK6 6ED

Call 01324 825665

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"Avoid or take photos of car and keys before handing over"

By Michelle Young, 6 January 2023

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Avoid! Used for MOT and they broke my keys-when asked they became defensive, rude and condescending- saying it would be impossible to break, then saying it had been broken for sometime. Husband is witness as keys intact when left. Shockingly bad customer service and not to be trusted!

Visited With

My vehicle

Visited In

Jan 2023

Cost

Up to £100

Duration

5-9 hours

Visited For

MOT

Good Points

Used to be trustworthy

Bad Points

Broke my keys then lied about it and called me a liar

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service and always reliable."

By Tony Keeley, 28 October 2020

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I have had my cars serviced and maintained at Ryan Autocare for many years. Repairs have been carried out efficiently and in good time and the service has always been first class. If they discover a problem when carrying out services, they will phone you to let you know, tell you about costs and let you decide what to do. As mentioned previously, the prices are always very reasonable.

Visited With

My vehicle

Visited In

Oct 2020

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Helpful staff, always carry out work carefully and efficiently with very reasonable prices.

Bad Points

Nothing - have never had any problems.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Local, friendly, good, honest workmanship at a fair price carried out here."

By morrisminiminor, 9 December 2013

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I have an ageing Honda Accord 2.2 CDTi which appears to eat fuel filters. I've established from various forums that changing this filter clears the hesitance when you floor the throttle. The car generally needs this filter changed every year but starts giving trouble prior to this. In addition the filter has to be a Honda make and not any other. Earlier this year during the MOT & annual service, I asked for a Honda filter to be fitted as usual. I thought no more about it until last month when the car started its usual nonsense again. The general signs were there but didn't follow all the symptoms. The car was booked in the next day and fixed. At the end of the week I went in to pay the bill (how many garages would allow you to do this) even although I hadn't received it to be told 'No charge'. Apparently there was a communication breakdown and the mechanics had not been told not to fit the standard service filter but use a Honda one. 'My fault.' 'Had I told them to fit the proper filter you wouldn't have had to come back six months later.' 'Some cars suit specific filters, this car is one and the Ford Mondeo is another.' 'I apologise for that.' I'd have been happy enough to get the filter free and charge for the work. By comparison, after waiting nearly all morning, the Honda dealer I bought the car from, tried to suggest that a fuel hose they damaged during a service (as pointed out to me by an AA patrol man) had developed a fault. I no longer have my car serviced there. My advice is if you find a good garage, stick with them. There are too many rip-off merchants about.

Visited In

Nov 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Broadwood Cars Ltd

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Scotty's Garage, Airth, Falkirk

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