Richmond Motor Group, Guilford
Ranked #117 of 204 in Surrey
Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches, Bodywork
Slyfield Industrial Estate, Moorfield Rd, Slyfield Industrial Estate,
Call 01483 367958
"Dreadful - Car was damaged in several locations while they carried out other work - still not perfect."
By Anonymous, 11 June 2021
Damaged my car while doing some other work, on attempting to repair that damage they cauased even more damage. had to chase them constantly, but they never answered the phone at the service desk. Ended up having to raise a complaint with head office. regret ever having set foot in the place. car still not repaired to the same standard as when they started working on it. Cost me so much in time and fuel for them poor attempts to reverse their damage.
Visited WithMy vehicle
Visited InJan 2021
Duration2 weeks plus
Visited ForService routine work needed on used car purchase
Additional ServicesCourtesy car
Bad PointsDamaging my car, subsequent damage and substand repair, zero quality control, very poor communication.
Quality of Service
Value for Money
"Welcoming, good service and fair pricing."
By Dadog, 16 December 2020
Nothing too much trouble and comfortable waiting area. Total check on car condition and comprehensive report was free. The beautiful cleaned condition after the MOT was an added bonus.