RH Automotive

Ranked #66 of 117 in Buckinghamshire

Services: MOT, Servicing

Old BRS Workshop, 380 West Wycombe Road

High Wycombe

Buckinghamshire

HP12 4EL

Call 01494 471017

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"Lost My Trust In This Garage"

By Jon Sillwood, 30 June 2021

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Car went in for MOT and failed due to x2 front brake pipes needing replacing. I was without the car for x3 days and returned to collect and was greeted with a bill for £600 !!! I contacted x4 other garages including a Mercedes Main Dealer in London and was quoted between £200 & £250 for the Brake Pipe job. When this was put to RH Automotive I was told that Mercedes probably didn't know what was involved in doing the work ??? My Car was a Mercedes ML . . . I was speaking to a Mercedes Main Dealer ??? !!! x2 weeks later I was travelling in said car and lost all power steering as my power steering fluid suddenly drained out all over the road, this was due to a hose not being refitted correctly by RH Automotive, a hose that they had to removed to carry out the work to the Brake Pipes. Luckily I was local and my power steering pump survived the short trip home and my costs were only £20 for new fluid which I purchased myself. Unfortunately, RH Automotive may have made double the cost out of me on this work but in the long run they have lost a hell of a lot more in future work and reputation and future customers who chance upon me. Bad News Always Spreads Faster Than Good News !!!

Visited With

My vehicle

Visited In

Mar 2021

Cost

£500-£1000

Duration

1-3 days

Visited For

MOT

Bad Points

WAY Over Priced !!! Work Dangerously Compromised Another Part Of My Car !!!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I wish all garages were like this one.."

By Anonymous, 6 February 2019

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Had a water leak on my Porsche. Russell diagnosed it and fixed it in a day no problem. He explained exactly what had been done and the parts that were needed. The bill was very reasonable, no hidden extras. I'm very pleased with the service and will definitely use them again and recommend them to my friends.

Visited With

Partner's vehicle

Visited In

Feb 2019

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Good job, well done. Good communication from Russell, no hidden extras.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest garage that cares about its customers"

By David Chapman, 21 August 2018

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Superb service from Russell and his band of merry men at RH Automotive. I always feel in safer hands when the owner of the garage is the one that deals with customers - and Russell does this very well indeed. Always flexible, always friendly and doesn't over-charge in my experience. Highly recommended.

Visited With

My vehicle

Visited In

Aug 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

The owner personally deals with every customer - if you're not happy, neither is he.

Bad Points

Nothing really

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

White Hill Service Station, Henley on Thames

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Forge Motor Company, Cookham

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