Rayner Bosch Car Service

Ranked #22 of 126 in Berkshire

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches

Unit 5, 36 Queens Road

Newbury

Berkshire

RG14 7NE

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Recommended

"A local family run company with good, honest, experts."

By BARGAIN BOB, 18 May 2019

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I am a returning customer, having had my current car serviced by Kia until the recent expiration of its seven year warranty. I have never heard a bad thing said about Rayners and after a gap of six years, returning to them I was not disappointed with the excellent service received. Following a satisfactory email quote, which fully explained the proposed work, the car was booked in within a fortnight. On the day the reception staff were very friendly and efficient. The only downside was the limited/cramped area for customer parking (aren't they all like that!). Later in the day I was phoned up to be asked if I wanted to replaced the brake pads as they were nearing the wear limits, as this would save me labour charges at a later date. They did not have to do this and I appreciated this good customer service. I thoroughly recommend Rayners.

Visited With

My vehicle

Visited In

May 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

A quote was given that fully explained what work would be carried out. I was advised by phone of additional work required, for my authority.

Bad Points

Garage premises have very limited customer parking.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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