Ramsey Hill Garage

Ranked #3 of 180 in Essex

Services: MOT

Rectory Ln, Ramsey

Harwich

Essex

CO12 5HA

Call 01255 880677

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Recommended

"Brilliant service"

By Anonymous, 21 October 2022

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Highly recommend Ramsey Hill , Frazer went above and beyond with help and advice , Ben was very helpful over the phone .

Visited With

My vehicle

Visited In

Oct 2022

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Everything explained in full from start to finish

Bad Points

Customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant"

By Anonymous, 10 October 2022

Read More

Amazing customer service. Very honest and affordable garage. Wouldn’t take my car anywhere else!

Visited In

Jul 2022

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant"

By Jason Arnold, 10 October 2022

Read More

Amazing customer service. Very honest and affordable garage. Wouldn’t take my car anywhere else!

Visited In

Jul 2022

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service, superb workmanship, highly recommend "

By Adam White, 6 October 2022

Read More

For anyone looking for an honest garage, sensible prices, good quality workmanship and excellent customer service, look no further - it’s these guys.

Visited With

Partner's vehicle

Visited In

Sep 2022

Cost

£500-£1000

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Can’t fault it - won’t use anywhere else.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Went the extra mile and solved problem."

By Anonymous, 21 April 2022

Read More

I recently changed my battery as old one was duff and since I changed it started getting engine management light on etc. As my car is start stop etc and as with a lot of modern cars there can be a procceedue with changing batteries etc as the ecu etc can be messed up. My car ended up in limp mode and nothing I could do would sort it so I contacted these guys who had an initial look and diagnosed some issues, tried to rese faults and said see how it goes, let us know if no change. They didn't charge me for this which I thought was very decent. Problems didn't go away so went back in yesterday at 1.30pm and had a call at lunchtime today to say all sorted and cost was £70. I was totally relieved and very pleased with the quick turnaround as I knew they are very busy. We go away on Monday so getting car sorted was a big must and these guys are the reason that this was achieved. Top marks boys!!

Visited With

My vehicle

Visited In

Apr 2022

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Professional and dedicated service. Can't praise enough

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Went the extra mile and solved problem "

By Anonymous, 21 April 2022

Read More

I recently changed my battery as old one was duff and since I changed it started getting engine management light on etc. As my car is start stop etc and as with a lot of modern cars there can be a procceedue with changing batteries etc as the ecu etc can be messed up. My car ended up in limp mode and nothing I could do would sort it so I contacted these guys who had an initial look and diagnosed some issues, tried to rese faults and said see how it goes, let us know if no change. They didn't charge me for this which I thought was very decent. Problems didn't go away so went back in yesterday at 1.30pm and had a call at lunchtime today to say all sorted and cost was £70. I was totally relieved and very pleased with the quick turnaround as I knew they are very busy. We go away on Monday so getting car sorted was a big must and these guys are the reason that this was achieved. Top marks boys!!

Visited With

My vehicle

Visited In

Apr 2022

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Professional and dedicated service. Can't praise enough

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful and knowledgable"

By Anonymous, 1 April 2021

Read More

I had a major electrical fault on the car so took it straight to Ramsey Hill. They had a look to make sure fuses etc were all ok at no cost to me. They explained that they had come across this fault before and that it had to be carried out by a main dealer. They could have charged me £60.00 to put it on their analyser and then told me that but instead charged me absolutely nothing. Great people with a desire to find solutions for their customers.

Visited With

My vehicle

Visited In

Feb 2021

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service, Pick-up and collection

Good Points

Gave good advice regarding repairs and best way to proceed

Bad Points

I love this garage

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic customer service and a genuine desire to help"

By Anonymous, 4 February 2021

Read More

They took my car in at very short notice as I had forgotten to renew my MOT. They had no bookings for nearly 2 weeks but offered to take it in and they would carry out the test whenever they could squeeze it in. 24 hours later it was all done and ready to go. They always have a genuine desire to help the customer and will go out of their way to find solutions. They stand head and shoulders above most main dealers I have dealt with over the years.

Visited With

My vehicle

Visited In

Feb 2021

Cost

Up to £100

Duration

1-3 days

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Took my car in at very short notice and kept me fully informed during stay

Bad Points

Car parking

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I would recommend this garage for all servicing and repairs"

By Ron A Sewell, 11 December 2020

Read More

The engine coolant temp rose and triggered the overheat warning. I checked the rad and found it empty. I refilled and checked the next morning. Three pints of water added. Took my car for a check and although all bookings for the day were filled they fitted my car into their tight schedule and discovered the problem. Spares were ordered from europe and fitted on arrival. This garage is clea, tidy and completes all work to a high standard. They get my vote as a great garage.

Visited With

My vehicle

Visited In

Dec 2020

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Investigated and rectified my cars problems promptly and extremely well

Bad Points

I like this garage.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Customer Service professionally carried out work."

By Glenn Howell, 16 April 2019

Read More

MOT full service booked in advance took car to garage and I was taken home carried out work quickly then collected me from my home back to garage my invoice ready with full explanation of work carried out price of work carried out very reasonable.

Visited With

My vehicle

Visited In

Apr 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Clean and tidy, customer service, prices, very courteous staff.

Bad Points

Did exactly what you asked them to do with excellent communication.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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