R-TEC Garage, Swansea

Ranked #227 of 347 in Wales

Services: MOT, Servicing, Tyres, Exhausts

Swansea Road

Gorseinon

Swansea

SA4 4AS

Call 01792 897575

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Recommended

"Professional set up with knowledgeable friendly staff"

By Anonymous, 18 September 2020

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Very impressed with the layout & the friendly staff. Everything was explained in detail & in langauge I understood. Original quote matched the final bill and was in the price range reviewed online prior to visit. My garage of choice going forward

Visited With

My vehicle

Visited In

Sep 2020

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Give clear explaination to faults found actually showed me the damaged parts & final bill match quote given

Bad Points

limited parking spaces on arrival

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Car came back broken"

By Richard Hopkins, 28 March 2019

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Avoid avoid Avoid! Even the people who work there wouldn't recommend takin youre car there.

Visited With

Family member's vehicle

Visited In

Aug 2018

Cost

£1000 plus

Duration

2 weeks plus

Visited For

MOT, Repairs

Good Points

They smile as they rip you off.

Bad Points

Overpriced! Car came back in worse condition then when it went in. Suspicious I took it to another garage for it to be fixed again. Shocking service. It is busy for a reason, they are busy fightin cou

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"great overall "

By Anonymous, 2 September 2018

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I felt they explained everything to us and then emailed over a report of faults glad i found these guys there honest and thats hard to find

Visited With

Partner's vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Good customer service

Bad Points

really busy there phone never stops but i think there busy for a good reason

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Shocking Service"

By Anonymous, 29 August 2018

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Took my car in to have timing belt changed, happy with price quoted so gave them the go ahead to repair. Was told I would have car back on a certain date so hired a car to get around. We had car back 2 days later than expected and had to spend money on taxis to get to work, chased them up at least 10 times and not once was my call returned. Car was given back with engine management still on and told me previous garage had not fitted something properly!! Took the other garage 10 minutes to put right! Ever since the work the car has been leaking oil, took it to another garage to check it out and they advised the oil seal is leaking and I should speak to Rtec again as they should put it right for free as it was not leaking before going in. Phoned Rtec this morning and the guy was very dismissive and said they would not give it back broken.... They also stated they would not look at it until 7th September!! I won't be taking car back there and I will be sending solicitors letter in with the bill for the further repairs I have to carry out. DO NOT USE , terrible customer service charged me 800 quid and not fixed my car.... Crooks

Visited With

My vehicle

Visited In

Jul 2018

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Good Points

Nothing

Bad Points

Car still not working properly and never return calls

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service, great price"

By Anonymous, 23 March 2018

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Brought Mercedes e class for a service. Fantastic price in accordance with merc requirements. Great price, thoroughly recommended.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Fitted us in, great price, good thorough service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"fantastic "

By Anonymous, 2 December 2016

Read More

They are the best garage in the gorseinon area

Visited In

Dec 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Gem Auto, Morriston, Swansea

Read More

Andy Davey Motors, Dunvant

Read More

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