R-TEC Garage, Swansea
Ranked #233 of 348 in Wales
Services: MOT, Servicing, Tyres, Exhausts
Swansea Road
Gorseinon
Swansea
SA4 4AS
Call 01792 897575
Reviews
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Recommended
"Professional set up with knowledgeable friendly staff"
By Anonymous, 18 September 2020
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Very impressed with the layout & the friendly staff. Everything was explained in detail & in langauge I understood. Original quote matched the final bill and was in the price range reviewed online prior to visit. My garage of choice going forward
Visited With
My vehicleVisited In
Sep 2020Cost
£100-£500Duration
5-9 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Give clear explaination to faults found actually showed me the damaged parts & final bill match quote givenBad Points
limited parking spaces on arrivalExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Car came back broken"
By Richard Hopkins, 28 March 2019
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Avoid avoid Avoid! Even the people who work there wouldn't recommend takin youre car there.
Visited With
Family member's vehicleVisited In
Aug 2018Cost
£1000 plusDuration
2 weeks plusVisited For
MOT, RepairsGood Points
They smile as they rip you off.Bad Points
Overpriced! Car came back in worse condition then when it went in. Suspicious I took it to another garage for it to be fixed again. Shocking service. It is busy for a reason, they are busy fightin couExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"great overall "
By Anonymous, 2 September 2018
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I felt they explained everything to us and then emailed over a report of faults glad i found these guys there honest and thats hard to find
Visited With
Partner's vehicleVisited In
Sep 2018Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Online bookingGood Points
Good customer serviceBad Points
really busy there phone never stops but i think there busy for a good reasonExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Shocking Service"
By Anonymous, 29 August 2018
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Took my car in to have timing belt changed, happy with price quoted so gave them the go ahead to repair. Was told I would have car back on a certain date so hired a car to get around. We had car back 2 days later than expected and had to spend money on taxis to get to work, chased them up at least 10 times and not once was my call returned. Car was given back with engine management still on and told me previous garage had not fitted something properly!! Took the other garage 10 minutes to put right! Ever since the work the car has been leaking oil, took it to another garage to check it out and they advised the oil seal is leaking and I should speak to Rtec again as they should put it right for free as it was not leaking before going in. Phoned Rtec this morning and the guy was very dismissive and said they would not give it back broken.... They also stated they would not look at it until 7th September!! I won't be taking car back there and I will be sending solicitors letter in with the bill for the further repairs I have to carry out. DO NOT USE , terrible customer service charged me 800 quid and not fixed my car.... Crooks
Visited With
My vehicleVisited In
Jul 2018Cost
£500-£1000Duration
3-7 daysVisited For
RepairsGood Points
NothingBad Points
Car still not working properly and never return callsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service, great price"
By Anonymous, 23 March 2018
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Brought Mercedes e class for a service. Fantastic price in accordance with merc requirements. Great price, thoroughly recommended.
Visited With
My vehicleVisited In
Mar 2018Cost
£100-£500Duration
1-5 hoursVisited For
ServicingAdditional Services
Car cleaned, Itemised invoice, Great customer serviceGood Points
Fitted us in, great price, good thorough serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"fantastic "
By Anonymous, 2 December 2016
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They are the best garage in the gorseinon area