R N Golden Ltd

Worst garage I have dealt with in over 30 years of driving. RN Golden sold me a Tucson that was riddled with faults. The screen and sound failed within 24 hours of driving away which took them many months and multiple visits to fix the issue. As soon as that was eventually fixed the EGR value failed so back in went the car. RN Golden mechanics simply gave the part in question a wipe with contact cleaner. Needless to say, another immediate failure having driven away. Spoke with them and received complete ambivalence and a metaphorical shrug of the shoulders. No customer service, they could not care less. Took the car to Leeds Hyundai who immediately diagnosed the problem and fitted a new part with zero fuss. RN Golden are all smiles and free coffee at the point of sale but incompetent mechanics and dreadful customer service thereafter. Personally, I will never purchase another Hyundai but if you must I would avoid this outfit at all costs.

Great family business with quality trusty staff

Initial diagnosis quick and helpful, prepared an estimate for the recommended repair on the spot, no pressure to proceed. Quality of work excellent, price as estimated, no extras.