Porsche Centre Bournemouth
Services: MOT, Servicing
282-284 New Rd
Ferndown
Dorset
BH22 8ER
Call 01202 897688
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"Sold me a product that is defective "
By Ashley Lyas, 17 April 2026
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5 years old. 58,000 miles. Full Porsche service history. New engine required. Our Cayenne — maintained properly, serviced on time, every stamp in the book — has been told it needs a complete engine replacement. The quote? £30,000. That's effectively the market value of the car. Porsche's mechanics and their own staff acknowledged this is not wear and tear. Yet Porsche UK's response was to offer 50% contribution — and to have one of their own staff suggest I "get rid on We Buy Any Car." I refused. I wasn't prepared to knowingly pass a faulty car to an unsuspecting buyer. This is not my first experience of a serious Porsche failure. My previous Cayenne suffered a £9,000 technical fault. I stayed loyal. I shouldn't have. ? The car has been sitting at Porsche since February with no proactive communication. ? Porsche have failed to honour their legal obligation under a Subject Access Request — the statutory one-month deadline has passed with no response. ? Legal proceedings are now underway. If you are considering purchasing a Porsche, please factor in what happens when things go wrong. Based on my experience — twice over — the answer is: very little. I am sharing this publicly because I believe consumers deserve to know. I will update this post as legal proceedings progress.
