PJ Hodge and Sons, Northampton

Ranked #49 of 82 in Northamptonshire

Services: MOT, Servicing, Tyres, Exhausts

20 Millbrook Close

Northampton

NN5 5JF

Call 01604 588911

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"Poor communication"

By Jonathan mellish, 4 July 2021

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I eventually managed to book my car in for a service by phone as e mails were being ignored. I was happy with the quote but when I arrived to pick up the car the price had increased by £40 to £250. I was surprised and was told all the wipers had been replaced. I asked if I should have been consulted and the receptionist said sorry without actually saying yes I should have been asked. I requested my old wipers and they were perfectly ok having passed the Mot not 3 weeks before. The mechanic who gave me my wiper blades said it was standard practice as they were a bit hard ! I will not be using this garage again and would not recommend them.

Visited With

My vehicle

Visited In

Jun 2021

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing

Good Points

Friendly owner

Bad Points

Poor communication

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent first class service with affordable prices "

By T99DEL, 11 February 2015

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First class service, Being away from home while on business had car trouble Booked in and repaired without issue Kept informed of what happening, and delay while awaiting parts Highly recommend

Visited In

Feb 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great honest service"

By jelleysam, 16 September 2012

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The only trusted Mercedes Benz specialist for miles!

Visited In

Sep 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Avalon Cars Ltd

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