Mount Automotive Solutions Ltd

Ranked #88 of 180 in West Yorkshire

Services: MOT, Servicing, Tyres, Exhausts

New Bond Street

HALIFAX

West Yorkshire

HX1 2TH

Call 01422 361961

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"Worst Garage I've ever visited "

By Anonymous, 8 November 2019

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I took my Hyundai IX35 to this garage in February 2019 this year to get a squeaky clutch replaced under the Hyundai warranty, what a mistake this was!!! It is now November and I am still trying to get corrected everything that this garage has done wrong. My car has been back to them more than 20 times, I have got issues with the electrics, steering and more importantly the main issue is, I can't get the car into 1st gear!! I have just had the car returned to me after being with them for 3 three and half weeks and now not only is it worse, the power steering isn't working correctly. You may be thinking why do I keep going back especially after the owner of the garage told me "I make no money off you, you didn't buy the car from us, you don't get it serviced here, we don't want you to come back", the last time was purely because Hyundai insisted I take it back there. But after more than 3 weeks with them I called to see when the car would be ready and got the standard response "we're just putting it back together". I could go on and on about the incompetence this garage has shown and sheer lack of customer service, I have had the car returned to me on numerous occasions with parts missing and have photos to prove it. I implore anyone to stay well and truly clear of this sorry excuse for a garage!!! If I could give zero stars, I would!!!!

Visited With

My vehicle

Visited In

Nov 2019

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Repairs

Good Points

Nothing

Bad Points

They have ruined my car and washed there hands of it. They are clueless!!!

Expertise

Quality of Service

Speed

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Value for Money

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Revtronic, Bradford

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National Tyres Auto Centre

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