Monks Auto Mechanical, North Baddesley

Ranked #10 of 243 in Hampshire

Misselbrook Lane

SOUTHAMPTON

hampshire

SO52 9LZ

Call 023 8074 1039

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Recommended

"Absolutely amazing and honest"

By Joanna Cebula, 3 September 2021

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Having desperately tried to find a trustworthy local garage when my car broke down I researched reputations using Honest John. Very fortunately I came across Monks Auto Mechanical, North Baddesley who agreed to take my car in and fit it into their work schedule. How accommodating is that?! Expecting them to take at least a week, they repaired my car within 3 days (not a simple repair as it was a slave cylinder) and charged a very fair price. I am so grateful to Monks and I shall definitely be using them in future and dropping my local franchise. What a lucky find and thank you Honest John for your honest recommendation. Thank you Monks Auto Mechanical in North Baddesley for getting me back on the road.

Visited With

Family member's vehicle

Visited In

Sep 2021

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained

Good Points

Their helpfulness despite a busy workload and accommodating when my car broke down was absolutely brilliant.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great service"

By Rodley, 15 November 2015

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New cam belt and water pump on my VW Passat for £345 inc VAT - using genuine VW parts. Much better then VW main agent. Hassle free use of courtesy car with no silly pre and post delivery checks. Great garage. Previously diagnosed smoke from exhaust as caused by worn glow plugs and fixed for £200. Main agent had suggested it needed new head gasket @ £1500!!

Visited In

Nov 2015

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Reliable, honest, good value."

By Anonymous, 4 January 2015

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I used this garage for years with my Audi A3 and Audi A4 Cabriolet. Steve and the team area amazing. Honest, helpful, and very good on price, often less than half the cost of my local Audi garage. I cannot recommend them highly enough. I trusted them and they never let me down. The ONLY reason I no longer go there is I have a lease car now, and have to go elsewhere.

Visited In

May 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"professional and excellent service"

By alainrj, 23 February 2014

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I have been using Monks Autos continuously for about 8 years and never once felt I had less than excellent service. Problems are diagnosed quickly and fixed at much less than main dealer prices. Ever since I first used Monks Auto Mechanicals rather than a main dealer I have never once regretted my decision. Would not think of going back to a main dealer now unless forced.

Visited In

Feb 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant!! Always helpful, knowledgeable and my wife will visit on her own, Great!"

By Rik62, 14 September 2011

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I have taken my Audi A6, The wifes Polo and a Vauxhall Vectra here. Always helpful, free advice and quick! I spent £300 on a cowboy because he was close. Never again! The 20 mile journey is worth it for peace of mind and the quality of work. Excellent service, try them once and you'll go back. I have been using them for 6 years and never had a problem.

Visited In

Feb 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, knowledgable"

By Rodley, 20 June 2011

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This independent garage specialises in VAG group servicing. I've taken my car here on a number of occasions following problems arising and they have always been identified & rectified quickly and at reasonable cost. Once, having been told by the main dealer that I needed a new catalytic converter, Monks confirmed it was OK (diagnosed for free) and saved me £450! The main dealer wanted £169 for a CV joint gater: Monks did it for £80 using a genuine VW part. With regard to courtesy cars, the main dealer insists on a full pre and post-delivery inspection,a £10 fee and you have to show your insurance and driving license. At Monks, you can just get in and drive away and are trusted to top-up the fuel you use. Thoroughly recommend

Visited In

Jun 2011

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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