Mercedes Benz Stockport

Ranked #120 of 211 in Greater Manchester

Services: MOT, Servicing, Tyres, Exhausts

111 Wellington Road North

STOCKPORT

Cheshire

SK4 2QH

Call 0161 442 1000

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"Avoid for any diagnostic, repair or service "

By Anonymous, 7 March 2019

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The diagnostic was total error told me I need an alternator v belt etc. Cost me £1.2K The issue ended up being high-pressure fuel pump diagnostic by a local garage. Totally out of pocket car is off the road. No response to my queries AVOID

Visited With

My vehicle

Visited In

Mar 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Good Points

Taking money for error

Bad Points

Wrong diagnostic cost of £1.2K

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Avoid at all costs"

By Anonymous, 4 August 2017

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The worst of the worst. First I have made 2 calls asking for a salesman to contact me over the course of 6, yes 6 weeks and have never received a callback. Clearly, the slump in new car sales hasn't affected Mercedes! I want to buy 2 new vehicles yet they can't be bothered. Even though I have made two complaints to LSH and the branch, they still haven't called me back!! Utter contempt for their customers is evident at every level. Staff are rude and unhelpful - one even put the phone down on me A recent service was handled very badly which meant that the vehicle left with neither back door operating Even the initial buying experience was awful. I thought that now the branch was under the LSH wing, things may have improved - I was wrong, they're worse than ever Seriously, buy from here at your own risk and don't say you weren't warned

Visited In

Aug 2017

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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