Mercedes-benz Of Brighton
Ranked #67 of 108 in East Sussex
Services: MOT, Servicing, Tyres, Exhausts
Victoria Road Portslade
Call 01273 707070
By mattfreshfield, 5 January 2017
The service department is a disgrace. It's fine until something goes wrong and then they go on the attack. Poor service carried out, apparently they did fill the washer bottle, but it must have gained a leak on the way home. They fitted another under warranty (fraud) Came back with same washer bottle, with my fingerprint on it. They put 1000 miles on my car 'test driving to find out a fault' which they didn't find over many months. They didn't ask permission or tell me that was what they were doing. I could fill pages with mine and my friends experiences here.
Visited InFeb 2016
Quality of Service
Value for Money
"Absolutely Awful Service"
By Past Customer, 28 July 2015
My car went in to this garage several times for repairs and the level of customer service and quality of the work performed was continually diabolical. You are much better off using Rivervale next door; they are a Merecedes approved garage and they are cheaper and have a much higher level of customer service that Lookers Mercedes next door.