Mercedes-benz Of Brighton

Ranked #67 of 108 in East Sussex

Services: MOT, Servicing, Tyres, Exhausts

Victoria Road Portslade

BRIGHTON

BN41 1DY

Call 01273 707070

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"Never again"

By mattfreshfield, 5 January 2017

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The service department is a disgrace. It's fine until something goes wrong and then they go on the attack. Poor service carried out, apparently they did fill the washer bottle, but it must have gained a leak on the way home. They fitted another under warranty (fraud) Came back with same washer bottle, with my fingerprint on it. They put 1000 miles on my car 'test driving to find out a fault' which they didn't find over many months. They didn't ask permission or tell me that was what they were doing. I could fill pages with mine and my friends experiences here.

Visited In

Feb 2016

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Absolutely Awful Service"

By Past Customer, 28 July 2015

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My car went in to this garage several times for repairs and the level of customer service and quality of the work performed was continually diabolical. You are much better off using Rivervale next door; they are a Merecedes approved garage and they are cheaper and have a much higher level of customer service that Lookers Mercedes next door.

Visited In

Apr 2015

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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